Service Development Officer (SJS-PO II) (Contract) (Continuing Care)

St. James' Settlement; Sha Tin; On-site; HKD 300,000 - 540,000; Full time

Job summary

St. James’ Settlement is seeking a Service Development Officer (SJS-PO II) on a contract basis for Continuing Care in Fo Tan, Hong Kong. The role focuses on developing Gerontech services, planning promotional campaigns, and coordinating rental and support for elderly clients and their carers.

The successful candidate will conduct home visits, install and train users on equipment, and manage rental service logistics while collaborating with cross-functional teams to expand accessibility and reach.

Qualifications

• Associate Degree or Diploma holder is required.
• HKDSE 5 subjects level 2 or above (including Chinese and English) or equivalent.
• Occupational Therapy Assistant course is an advantage.

Responsibilities

• Identify new Gerontech Service opportunities based on market trends and customer needs.
• Plan and execute marketing campaigns to raise awareness of Gerontech education and rental service.
• Provide assessments and arrange the rental and usage of Gerontech equipment for the elderly living at home and their carers.
• Conduct home visits, install equipment, provide training, and perform regular follow-ups.
• Rental service case management including scheduling assessments, rental payments, deliveries, installations, cleaning and maintenance.

Skills

Interpersonal communication

Self-motivation

Multitasking

Organizational skills

Mature attitude

Deadline-driven

Education

Associate Degree/Diploma

HKDSE 5 subjects level 2+

Occupational Therapy Assistant course (advantage)

Tools

MS Office

Job description

Service Development Officer (SJS-PO II) (Contract) (Continuing Care)

• Associate Degree/Diploma holder, HKDSE 5 subjects level 2 or above (including Chinese and English) or equivalent
  
• Open to new opportunities, being agile and solution-oriented to overcome challenges
  
• Strong interpersonal skills to effectively communicate with service users and cross-functional teams
  
• Self-motivated, highly organized, able to handle multiple tasks independently and meet tight deadlines
  
• Mature and responsible work attitude
  
• 1 year of relevant working experience in elderly, rehabilitation, or healthcare services
  
• Completion of a recognized course in Occupational Therapy Assistant will be an advantage
  
• Proficient in English and Chinese
  
• Proficiency in MS Office
  
• Identify new Gerontech Service opportunities based on market trends and customer needs. Explore ways to improve the accessibility and reach of Gerontech services
  
• Plan and execute marketing campaigns to raise awareness of the Gerontech education and rental service. Collaborate with stakeholders to develop effective promotional strategies, events, and seminars
  
• Provide assessments and arrange the rental and usage of Gerontech equipment for the elderly living at home and their carers. Conduct home visits, install equipment, provide training, and perform regular follow-ups
  
• Responsible for rental service case management, including scheduling assessments, rental payments, deliveries, installations, cleaning and maintenance, and coordination with different departments
  
• Working Place: Fo Tan

"Founded by the Rt. Rev. Bishop R.O. Hall of the Anglican Church in 1949, St. James’ Settlement began as a club for boys and girls in a temple in Stone Nullah Lane, Wanchai. It was then developed into a six-storey building on Kennedy Road in 1963 to provide diversified services, including children and youth services, elderly services and rehabilitation services. In 1987, the headquarters was opened in Stone Nullah Lane so that the scope of services could be further extended.

"Founded by the Rt. Rev. Bishop R.O. Hall of the Anglican Church in 1949, St. James’ Settlement began as a club for boys and girls in a temple in Stone Nullah Lane, Wanchai. It was then developed into a six-storey building on Kennedy Road in 1963 to provide diversified services, including children and youth services, elderly services and rehabilitation services. In 1987, the headquarters was opened in Stone Nullah Lane so that the scope of services could be further extended.