Service Administrator

Automated Systems (HK) Ltd; Sha Tin; On-site; HKD 134,000 - 201,000; Full time

Job summary

Automated Systems (H.K.) Limited in Hong Kong is hiring a Service Administrator to support project coordination, billing preparation, and document submission. You will handle delivery notes, reports, and onboarding/offboarding IT tasks for staff, ensuring accuracy and timeliness.

The role requires a minimum of secondary education with at least 1 year of project coordination or administration experience, good English and Cantonese, and a professional telephone manner.

Qualifications

• Secondary education or above with at least 1 year project co-ordination / administration experience
• Good command of written and spoken English and Fluency in Cantonese
• Able to work under pressure and be a good team player

Responsibilities

• To prepare internal service quotation for sales order creation
• To co-ordinate with internal and external parties on project scheduling, document updating and submission
• To prepare delivery note, collection note and necessary documents
• To prepare reports including but not limited to Project Progress Report, Weekly Activities Report, Analysis Report
• To take care of all rounded support for on/off board staff, e.g. Application of email/accounts login, staff card
• To provide all rounded administrative support to the team to ensure smooth operation
• Perform ad-hoc tasks as assigned

Skills

Communication skills

Time management

Multitasking

Team player

IT knowledge

Telephone manners

Education

Secondary education

1 year project coordination/administration experience

Tools

IT skills

Job description

To prepare internal service quotation for sales order creation

To co-ordinate with internal and external parties on project scheduling, document updating and submission

To prepare delivery note, collection note and necessary documents

To prepare reports including but not limited to Project Progress Report, Weekly Activities Report, Analysis Report.

To take care of all rounded support for on/off board staff, eg. Application of email/accounts login, staff card….

To provide all rounded administrative support to the team to ensure smooth operation

Perform ad-hoc tasks as assigned

Requirement:

Secondary education or above with at least 1 year project co-ordination / administration experience

Pleasant, polite and good telephone manner and communication skill

Detail-oriented and Self-motivated with a strong sense of responsibility

Good time management and sense of escalation

Able to handle multi-tasks and work independently

Able to work under pressure and good team player;

Equipped with IT skill / knowledge will be definitely an advantage

Good command of written and spoken English and Fluency in Cantonese

Immediately available is preferred

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Information Technology Services 1,001-5,000 employees

Automated Systems (H.K.) Limited (ASL) has a distinguished and proud reputation of more than 50 years of successful business in Hong Kong.

We have subsidiaries and associates in a number of locations, including Hong Kong, mainland China, Taiwan, Macau, Thailand, Singapore, Malaysia, Europe and the United States.

Since our founding in 1973 and our subsequent public listing on the Stock Exchange of Hong Kong Limited in 1997 under the name of Automated Systems Holdings Limited (“The ASL Group”) (HKEx stock code: 771), we are well recognized as a leading unified technology services partner for organizations of all sizes and across all industries.

Automated Systems (H.K.) Limited (ASL) has a distinguished and proud reputation of more than 50 years of successful business in Hong Kong.

We have subsidiaries and associates in a number of locations, including Hong Kong, mainland China, Taiwan, Macau, Thailand, Singapore, Malaysia, Europe and the United States.

Since our founding in 1973 and our subsequent public listing on the Stock Exchange of Hong Kong Limited in 1997 under the name of Automated Systems Holdings Limited (“The ASL Group") (HKEx stock code: 771), we are well recognized as a leading unified technology services partner for organizations of all sizes and across all industries.

What can I earn as a Service Administrator