Senior Server Support

Swing Consulting Ltd.; Hong Kong; On-site; HKD 400,000 - 600,000; Full time

Job summary

A software consultancy company in Hong Kong is seeking a Senior Server Support specialist to handle server maintenance, Windows support, and security patching. The ideal candidate should have experience with Windows operating systems, PowerShell scripting, and basic infrastructure knowledge like networking and VMware. Responsibilities include troubleshooting server issues, coordinating with vendors, and implementing cloud services. This role involves enhancing server security and ensuring smooth operation of all server environments.

Qualifications

• Experience in providing Windows Support and troubleshooting.
• Knowledge of server maintenance, configuration, and patch management.
• Familiarity with server software and hardware troubleshooting.

Responsibilities

• Perform server configuration, maintenance, and monitoring.
• Enhance server security by applying patches.
• Coordinate with vendors for troubleshooting.

Skills

Windows O/S knowledge (2012/2016/2019)

GPO and MS Failover Clustering

PowerShell scripting

Basic Infrastructure (Backup/Network/VMware)

Cloud services (AWS, Azure) knowledge

O365 experience

Job description

SW8379 |17 Oct 2022 Senior Server Support

• Provide Windows Support Task, BAU troubleshooting, regular patch management
• Perform server configuration, maintenance, security patching and monitoring
• Troubleshoot server software and hardware issues with quick response
• Enhance server security by applying server patching to all critical servers
• Coordinate with vendors to identify the root cause of the problem and solution
• Participate in projects like SolarWinds upgrade, Citrix upgrade, NVidia VDI implementation and EDR application, etc.
• Setup monitoring tool to server status, application status
• Monitor backup and perform restore task as request
• Troubleshoot inbound, outbound Email block issue
• Work with cyber security team in security prevention project for internal and regional office.
• Work with network team to troubleshoot server connection issues

• Experience Knowledge in Windows O/S (2012/2016/2019)
• Experience in GPO/ MS Failover Clustering and High Availability Technology
• (Hyper-V, MSSQL failover)
• Experience on PowerShell script
• Basic Infrastructure knowledge in Backup/Network/VMware
• Knowledge or experience on Cloud service (AWS, Azure) and O365