Senior Sales Representative

DKSH Group; Hong Kong; On-site; HKD 180,000 - 260,000; Full time

Job summary

DKSH is seeking a Sales professional in Hong Kong to manage day-to-day sales activities within the pharmaceutical sector. You will engage customers through calls and visits, take orders, and drive revenue while maintaining CRM data and reporting on performance.

The role requires Cantonese proficiency, strong communication and negotiation skills, and at least 1 year of sales experience in the pharmaceutical industry.

Qualifications

• 1 year of sales experience in the pharmaceutical industry, fresh graduates also considered.
• Proficiency in both written and spoken Cantonese.
• Strong selling, communication and negotiation skills.

Responsibilities

• Support daily sales activities and manage operating expenditures.
• Execute sales plans, calls/visits, and order taking to achieve targets.
• Track progress against KPIs and sales plans; prioritize daily activities.
• Manage product portfolios, marketing plan introductions, and in-store merchandising.
• Prepare quotations, delivery terms, and commercial terms per policy.
• Maintain customer data in CRM systems and report on activities.

Skills

Selling skills

Communication

Negotiation

Cantonese

Sales experience

Education

School Certificate / Higher Diploma / Associate Degree

Tools

CRM databases

Job description

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Location: Wong Chuk Hang, HK, HK

Global Business Unit: HEC

Job Function: Sales

Requisition Number: 237936

Description:

About DKSH

DKSH’s purpose is to enrich people’s lives. For over 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly listed and operates in 35 markets across Asia Pacific, Europe, and North America. We employ over 26,800 specialists and produced net sales of CHF 11.1 billion in 2025.

General Responsibilities:

• Support superior in managing day-to-day operating expenditures
• Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories
• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
• Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies
• Report on the activities and products of the competitors via inputs to the competition reports
• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
• Maintain a customer complaints/issues log and follow up on customer issues
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

Job Requirements:

• School Certificate / Higher Diploma / Associate Degree or equivalent qualification
• 1 year of sales experience in the pharmaceutical industry, recent graduates interested in pursuing a career in sales will also be considered.
• For candidates with strong and relevant experience, Senior Sales Executive or Supervisor positions can be considered.
• Proficiency in both written and spoken Cantonese
• Basic knowledge and understanding of the industry/market/competitors/customers
• Basic knowledge in assigned territories/products/services and strong selling skills
• Strong communication and negotiation skills

See What You Can Do!

At DKSH, we offer you breadth that accelerates growth, trust that lets you lead, and purpose that connects your work to the things people depend on every day. As DKSH spans industries, markets, and segments, serving thousands of customers, you'll build expertise that is rare, well rounded, and difficult to replicate elsewhere. You'll be trusted to own your role and supported to deliver real results. The impact of your work extends far beyond your role. Through the work you do, you are an essential part of making, powering, and improving everyday life.

Learn more about working at DKSH: https://www.dksh.com/careers

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