Senior Sales Representative

DKSH; Hong Kong; On-site; HKD 335,000 - 580,000; Full time

Job summary

DKSH Hong Kong is seeking a Sales Executive to support field sales across pharmaceutical products in Hong Kong. You will handle orders, promotions, and customer inquiries, and help achieve sales targets.

The role requires Cantonese proficiency, strong communication, and solid selling skills. You will work with internal teams to ensure timely delivery and maintain CRM records.

Qualifications

• 1 year of sales experience in the pharmaceutical industry.
• Cantonese written and spoken proficiency.
• Strong selling, communication, and negotiation skills.
• Qualification: School Certificate / Higher Diploma / Associate Degree or equivalent.

Responsibilities

• Manage day-to-day operating expenditures with supervisor.
• Execute sales activities for assigned territories, including product portfolios and promotions.
• Prepare quotations, delivery terms, and commercial terms per company policy.
• Maintain customer data in CRM and report on activities.
• Track progress against KPIs and sales plans.
• Support timely product delivery and build relationships with customers.

Skills

Cantonese fluency

Communication skills

Negotiation skills

Sales experience

Education

School Certificate / Higher Diploma / Associate Degree

Job description

About DKSH

DKSH’s purpose is to enrich people’s lives. For over 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly listed and operates in 35 markets across Asia Pacific, Europe, and North America. We employ over 26,800 specialists and produced net sales of CHF 11.1 billion in 2025.

General Responsibilities

• Support superior in managing day-to-day operating expenditures
• Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories
• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
• Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies
• Report on the activities and products of the competitors via inputs to the competition reports
• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
• Maintain a customer complaints/issues log and follow up on customer issues
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

Job Requirements

• School Certificate / Higher Diploma / Associate Degree or equivalent qualification
• 1 year of sales experience in the pharmaceutical industry, recent graduates interested in pursuing a career in sales will also be considered.
• For candidates with strong and relevant experience, Senior Sales Executive or Supervisor positions can be considered.
• Proficiency in both written and spoken Cantonese
• Basic knowledge and understanding of the industry/market/competitors/customers
• Basic knowledge in assigned territories/products/services and strong selling skills
• Strong communication and negotiation skills

See What You Can Do!

At DKSH, we offer you breadth that accelerates growth, trust that lets you lead, and purpose that connects your work to the things people depend on every day. As DKSH spans industries, markets, and segments, serving thousands of customers, you'll build expertise that is rare, well rounded, and difficult to replicate elsewhere. You'll be trusted to own your role and supported to deliver real results. The impact of your work extends far beyond your role. Through the work you do, you are an essential part of making, powering, and improving everyday life.

Learn more about working at DKSH: https://www.dksh.com/careers

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