Senior Proposition Lead, Inbound Growth & Collaboration

HSBC Holdings plc; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Job summary

HSBC Holdings plc in Hong Kong is seeking a Senior Proposition Manager, Inbound Growth & Collaboration to own the proposition strategy and delivery roadmap for inbound growth initiatives, including NRC and collaboration programmes. You will drive multi-channel pull acquisition, design end-to-end journeys with digital, branches, RM and partners, and deliver distinctive onboarding for new-to-bank customers.

Collaborate across Marketing, Channels, Product and Risk to ensure safe growth and

Qualifications

• Experience in retail banking with customer-focused proposition growth.
• Strong strategic planning and project management skills.
• Proven stakeholder management and senior collaboration ability.
• Knowledge of NRC/inbound growth and cross-border collaboration is a plus.

Responsibilities

• Own the proposition strategy and delivery roadmap for inbound growth.
• Drive multi-channel acquisition and conversion across NRC initiatives.
• Develop Elite propositions to engage NRC customer segments.
• Design onboarding and servicing journeys for high-touch customers.
• Shape new proposition features with clear value cases.

Skills

Retail banking

Leadership

Strategic planning

Stakeholder management

Bilingual English/Chinese

Education

Bachelor's degree

MBA or equivalent

Job description

HSBC Holdings plc in Hong Kong is seeking a Senior Proposition Manager, Inbound Growth & Collaboration to own the proposition strategy and delivery roadmap for inbound growth initiatives, including NRC and collaboration programmes. You will drive multi-channel pull acquisition, design end-to-end journeys with digital, branches, RM and partners, and deliver distinctive onboarding for new-to-bank customers.

Collaborate across Marketing, Channels, Product and Risk to ensure safe growth and