Senior Property Manager – Residential

Gough Recruitment (Hong Kong) Pty Limited; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Gough Recruitment (Hong Kong) Pty Limited is seeking an exceptionally qualified Senior Property Manager to take full operational and strategic oversight of our premium property portfolio in Hong Kong. You will lead a dedicated team of senior management professionals, elevate estate management standards, drive operational excellence, and maintain top-tier stakeholder relationships.

The role requires a degree in Property Management or related discipline, 15+ years of experience including 8+ years

Qualifications

• Degree holder in Property Management, Estate Management, Facilities Management or related discipline.
• 15+ years of industry experience with 8+ years in a senior management capacity.
• Proven track record managing large-scale, prestigious residential estates or integrated communities.
• Holder of a Property Management Practitioner Licence (Tier 1).
• Chartered Member of CIH or Corporate Member of HKIH, or equivalent.
• Strong leadership and stakeholder management abilities.
• Excellent English and Chinese communication.

Responsibilities

• Lead and mentor estate management teams to ensure seamless daily operations and high service quality.
• Oversee providers, vendors and contractors ensuring contract compliance and service standards.
• Build strong relationships with residents, owners, business partners and key stakeholders.
• Drive continuous improvement to optimise operational efficiency and resident experience.
• Direct ad-hoc management assignments, capital projects and strategic initiatives.

Skills

Leadership

Stakeholder management

Communication

Negotiation

Customer relations

Analytical thinking

Organizational skills

Problem solving

Languages: English / Chinese

Education

Property Management / Estate Management / Facilities Management degree

Tools

Microsoft Office

Job description

We are seeking an exceptionally qualified Senior Property Manager to take full operational and strategic oversight of our premium property portfolio. In this role, you will lead a dedicated team of senior management professionals, elevate estate management standards, drive operational excellence, and maintain top-tier stakeholder relationships.

Requirements:

Lead, mentor, and empower estate management teams to ensure seamless daily operations and maintain top-tier customer service standards.

Oversee and coordinate the performance of service providers, vendors, and contractors to ensure compliance with contractual and service quality requirements.

Build robust relationships with residents, owners, business partners, and key stakeholders to enhance overall satisfaction and community vitality.

Drive continuous improvement initiatives to optimize operational efficiency, service quality, and resident experience.

Direct ad-hoc management assignments, capital improvement projects, and strategic initiatives as assigned.

Requirements:

Degree holder in Property Management, Estate Management, Facilities Management or a related discipline.

15+ years of relevant industry experience, including at least 8+ years in a senior management capacity overseeing property or estate operations.

Proven track record in managing large-scale, prestigious residential estates or integrated communities.

Holder of a valid Property Management Practitioner Licence (Tier 1).

Chartered Member of the Chartered Institute of Housing (CIH), Corporate Member of the Hong Kong Institute of Housing (HKIH), or equivalent professional qualification is essential.

Strong leadership capabilities with experience managing sizeable teams and complex stakeholder relationships.

Excellent interpersonal, communication, negotiation, and customer relationship management skills.

Strategic thinker with strong analytical, organizational, and problem-solving abilities.

Proficient in both written and spoken English and Chinese.

Good command of Microsoft Office applications.