Senior Officer, Underwriting

CTF Life; Hong Kong; On-site; HKD 600,000 - 1,000,000; Full time

Job summary

Chow Tai Fook Life Insurance Company Limited in Hong Kong seeks an experienced Senior Underwriter to assess medical and life cases within approval limits. You will apply strong analytical and decision-making skills to support risk assessment and ensure compliance with company rules.

The role involves training junior underwriters, handling inquiries from distribution channels and internal stakeholders, and maintaining service standards with timely turnaround.

Qualifications

• Minimum 10 years of underwriting experience in the life insurance industry.
• Self-motivated, independent, and able to work under pressure.
• Strong knowledge of insurance products, compliance requirements & underwriting skills.
• Good analytical, decision‑making, and problem-solving skills.

Responsibilities

• Perform underwriting assessment on both medical/non-medical cases within approval limits to ensure the underwriting decision complied with company’s rules & guidelines.
• Provide quality services and support to internal and external customers.
• Apply strong analytical, decision‑making, and problem‑solving skills in risk assessment.
• Support underwriting training and knowledge sharing.
• Maintain agreed turnaround time (TAT) and service standards.
• Handle re‑underwriting cases; experience in escalations and case referrals preferred.
• Handle underwriting enquiries from distribution channels and internal stakeholders.
• Ensure service delivery within the team’s turnaround time (TAT) standards.
• Provide training to junior underwriters.
• Provide services to distribution channels.

Skills

Underwriting expertise

Analytical thinking

Decision making

Problem solving

Job description

Responsibilities

• Perform underwriting assessment on both medical/non-medical cases within approval limits to ensure the underwriting decision complied with company’s rules & guidelines.
• Provide quality services and support to internal and external customers.
• Apply strong analytical, decision‑making, and problem‑solving skills in risk assessment.
• Support underwriting training and knowledge sharing.
• Maintain agreed turnaround time (TAT) and service standards.
• Handle re‑underwriting cases; experience in escalations and case referrals preferred.
• Handle underwriting enquiries from distribution channels and internal stakeholders.
• Ensure service delivery within the team’s turnaround time (TAT) standards.
• Provide training to junior underwriters.
• Provide services to distribution channels.

Qualifications

• Minimum 10 years of underwriting experience in the life insurance industry.
• Self‑motivated, independent, and able to work under pressure.
• Strong knowledge of insurance products, compliance requirements & good underwriting skills.
• Good analytical, decision‑making, and problem‑solving skills.

Personal Information Collection Statement

At Chow Tai Fook Life Insurance Company Limited (“the Company”) we respect the privacy of your personal data and are committed to fully complying with the Personal Data (Privacy) Ordinance (“the Ordinance”).

The personal data that we collect and/or hold (whether contained in this application form or otherwise obtained) includes your personal details, contact information, education and training details, employment details, financial details, and information on your social circumstances.

Provision of personal data by you is mandatory for selection purposes. Personal data collected through this application will be used by the Company to assess your suitability to assume the job duties of the position for which you have applied. The Company may not be able to process your application if you fail to provide your personal data.

Applicants not contacted within four weeks after the interview / test may consider their application unsuccessful. The information provided will be kept for 2 years for consideration of other suitable posts.