Senior Manager, Charities (Claims Management / Payment Operations)

Global Sports Jobs Limited; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Benefits offered by this job

Competitive benefits package

Dynamic working environment

Development opportunities

Job summary

The Hong Kong Jockey Club is seeking an experienced professional to support the Charities and Community Division in enhancing payment processes and managing grantee initiatives. The role involves data analysis, governance, and preparing reports and training materials for internal stakeholders.

The post holder will liaise with Finance, Audit, and project teams, maintain governance records, and contribute to strategic planning and community engagement efforts.

Qualifications

• Bachelor's degree or above (required)
• 10+ years' relevant experience
• Strong understanding of philanthropic topics, including local social issues and trends, and international philanthropic trends

Responsibilities

• Support the implementation of payment process enhancements and grantee-related initiatives, including documentation and communication materials.
• Conduct data analysis and review payment operations to identify gaps and improvements.
• Review claims, reports, and related documentation for completeness and guideline alignment.
• Liaise with Finance, Audit, and project teams on operational matters and follow up on tasks.
• Maintain records, trackers, and documentation to support governance and audit requirements.
• Prepare reports, presentations, and training materials as required.
• Perform other duties as assigned by seniors.

Skills

Stakeholder liaison

Data analysis

Governance

Education

Bachelor's degree or above

Job description

About the Role

The role supports the Charities and Community (C&C) Division in implementing payment process enhancements and grantee-related initiatives. It involves data analysis and review of payment operations, claims, reports, and related documentation to ensure completeness and alignment with guidelines. The post holder liaises with internal stakeholders such as Finance, Audit, and project teams, maintains governance and audit records, and prepares reports, presentations, and training materials. The C&C Division manages strategic planning, grant donations, impactful project initiation, community engagement, and the day-to-day operations of the HKJC Charities Trust, working with the Government, NGOs, and community partners.

Key Responsibilities

• Support the implementation of payment process enhancements and grantee-related initiatives, including preparation of documentation and communication materials.
• Conduct data analysis and support ongoing review of payment operations to identify process gaps and improvement opportunities.
• Assist in reviewing claims, reports, and related documentation to ensure completeness and alignment with established guidelines.
• Liaise with internal stakeholders such as Finance, Audit, and project teams on operational matters and follow up on assigned tasks.
• Maintain proper records, trackers, and documentation to support governance and audit requirements.
• Prepare reports, presentations, and training materials as required.
• Perform other duties as assigned by seniors.

Required Experience & Qualifications

• Bachelor's degree or above.
• 10+ years' relevant experience.
• Good understanding of philanthropic topics, including local social issues and trends, latest international philanthropic trends, tools, and resources.

Preferred Skills

• Experience in consulting, internal audit, social sciences and/or market research fields.

Salary

• Competitive salary.

Benefits & Perks

• Competitive benefits package.
• Dynamic working environment.
• Development opportunities.

About the Company

The Hong Kong Jockey Club is a world-class racing club founded in 1884 that acts continuously for the betterment of society. The Club operates a unique integrated business model comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.