Senior Manager, Charities Payments & Claims Operations

The Hong Kong Jockey Club; Hong Kong; Sur place; HKD 900 000 - 1 300 000; Plein temps

Résumé du poste

The Hong Kong Jockey Club is seeking a Senior Manager, Charities (Claims Management / Payment Operations) to lead payment processes, data analysis, and governance for the HKJC Charities Trust. You will collaborate with Finance, Audit and project teams to drive improvements and ensure compliance across charitable programmes.

The role requires 10+ years in consulting, internal audit, or related fields, a Bachelor’s degree, and strong knowledge of philanthropic trends to support grantmaking and

Qualifications

• Bachelor's degree or above.
• 10+ years of relevant experience in consulting, internal audit, social sciences and/or market research fields.
• Good understanding of philanthropic topics, including local social issues and trends, latest international philanthropic trends, tools, and resources.

Responsabilités

• Support the implementation of payment process enhancements and grantee-related initiatives, including preparation of documentation and communication materials.
• Conduct data analysis and support ongoing review of payment operations to identify process gaps and improvement opportunities.
• Assist in reviewing claims, reports, and related documentation to ensure completeness and alignment with established guidelines.
• Liaise with internal stakeholders (e.g. Finance, Audit, project teams) on operational matters and follow up on assigned tasks.
• Maintain proper records, trackers, and documentation to support governance and audit requirements.
• Prepare reports, presentations, and training materials as required.
• Perform other duties as assigned by seniors.

Connaissances

Data analysis

Stakeholder liaison

Documentation

Process improvement

Reporting

Formation

Bachelor's degree

Description du poste

The Hong Kong Jockey Club is seeking a Senior Manager, Charities (Claims Management / Payment Operations) to lead payment processes, data analysis, and governance for the HKJC Charities Trust. You will collaborate with Finance, Audit and project teams to drive improvements and ensure compliance across charitable programmes.

The role requires 10+ years in consulting, internal audit, or related fields, a Bachelor’s degree, and strong knowledge of philanthropic trends to support grantmaking and