Senior IT Technician: Microsoft & Cloud Systems Lead

THE UNIVERSITY OF HONG KONG 香港大學; Hong Kong; On-site; HKD 279,000 - 446,000; Full time

Benefits offered by this job

Competitive salary

Contract-end gratuity

University retirement benefits

Annual leave

Job summary

The University of Hong Kong (HKU) invites applications for a Senior IT Technician / IT Technician in the Information Technology Services (ITS). The role focuses on maintaining central IT infrastructure, especially Microsoft-related systems, to support the University’s applications and services.

You will administer Windows-based servers, liaise with vendors, oversee OS administration for departmental servers, and collaborate with cross-functional teams to ensure reliable service delivery.

Qualifications

• Bachelor’s degree in IT or related discipline.
• At least 1 year of relevant experience.
• Strong analytical and communication skills.
• Proficiency in English and Chinese.

Responsibilities

• Maintain central IT infrastructure including Microsoft-related systems.
• Oversee OS administration of departmental Windows servers.
• Liaise with vendors and manage service delivery.
• Support the Service Desk on systems.
• Collaborate with cross-functional teams.
• Perform other duties as assigned.

Skills

Analytical skills

Problem-solving

Troubleshooting

Communication

English proficiency

Chinese proficiency

IT services knowledge

Organizational skills

Interpersonal skills

Education

Bachelor’s degree in IT or related field

Job description

The University of Hong Kong (HKU) invites applications for a Senior IT Technician / IT Technician in the Information Technology Services (ITS). The role focuses on maintaining central IT infrastructure, especially Microsoft-related systems, to support the University’s applications and services.

You will administer Windows-based servers, liaise with vendors, oversee OS administration for departmental servers, and collaborate with cross-functional teams to ensure reliable service delivery.