Senior IT Business Analyst

Towngas Enterprise Limited; Hong Kong; Vor Ort; HKD 420.000 - 540.000; Vollzeit

Benefits dieser Stelle

Career development

Proactive work attitude

Zusammenfassung

Towngas Enterprise Limited is seeking an IT Business Analyst to gather and document business requirements, lead workshops with senior IT and business stakeholders, and ensure solutions align with defined needs. You will collaborate with technical teams and vendors, support testing, and manage changes through the project lifecycle.

The role requires strong analytical skills, experience with Agile/Waterfall/Hybrid methodologies, and fluency in Putonghua and English.

Qualifikationen

• Bachelor's degree in Information Technology, Computer Science, or a related discipline.
• Minimum 3 years of relevant experience in IT, Business Analysis, or Project Management.
• Hands-on experience across the full project delivery lifecycle using Agile, Waterfall, or Hybrid methodologies.
• Strong capability to gather, analyze, and evaluate business processes and pain points.
• Good understanding of APIs and system integration concepts; familiarity with BPMN and UML.

Aufgaben

• Gather, analyze, and document business requirements using various artifacts (BRDs, functional specs, user stories, process flows, data models).
• Facilitate workshops and interviews with senior stakeholders to achieve consensus and sign-off.
• Collaborate with technical teams and vendors to evaluate solutions and ensure alignment with business requirements.
• Support test strategies, coordinate UAT, resolve defects, and ensure acceptance criteria are met.
• Manage requirement changes and post-go-live activities including training and benefits realization tracking.

Kenntnisse

Stakeholder management

Requirements gathering

Process modeling

Ausbildung

Bachelor's degree in Information Technology, Computer Science, or related discipline

Tools

APIs

Jobbeschreibung

Gather, analyze, and document business requirements using various artifacts (BRDs, functional specs, user stories, process flows, data models) tailored to the delivery methodology (Agile/Waterfall/Hybrid).

Facilitate workshops, interviews, and walkthroughs with senior business and IT stakeholders to achieve consensus and formal sign-off. Act as the primary liaison to manage expectations and resolve conflicts.

Collaborate with technical team, and vendors to evaluate solutions. Ensure solutions are met with the defined business requirements and agreed by business.

Support the test strategies, coordinate User Acceptance Testing (UAT), resolve defects, and ensure delivered solutions meet the acceptance criteria.

Manage requirement changes and impact analysis throughout the project lifecycle. Support post-go-live activities, including training and benefits realization tracking.

Requirements:

Bachelor's degree in Information Technology, Computer Science, or a related discipline.

Minimum 3 years of relevant experience in IT, Business Analysis, or Project Management, with a proven track record of delivering and supporting complex enterprise projects.

Hands-on experience across the full project delivery lifecycle using Agile, Waterfall, or Hybrid methodologies, with the ability to lead discussions and drive consensus on solution design.

Strong capability to gather, analyze, and evaluate business processes and pain points, and translate business requirements into practical solutions while coordinating end-to-end delivery with technical teams.

Good understanding of APIs and system integration concepts, with familiarity in business process and system modeling standards such as BPMN and UML.

Excellent analytical, problem-solving, and stakeholder management skills, with the ability to manage multiple priorities independently.

Proficient in both Putonghua and English.

Experience with cloud platforms (e.g., Tencent Cloud, AWS, or Azure), CRM systems, SAP, or loyalty program solutions will be considered a strong advantage.

Founded in 1862, The Hong Kong and China Gas Company Limited (Towngas) is Hong Kong's first public utility. Today, we are one of the largest energy suppliers in Hong Kong, operating with world-class corporate management and leading-edge business practices. For the past years, Towngas has grown with Hong Kong, evolving from the simple gas company supplying fuel for street lamps to our current leading position in the energy industry of Chinese mainland and beyond.

Founded in 1862, The Hong Kong and China Gas Company Limited (Towngas) is Hong Kong's first public utility. Today, we are one of the largest energy suppliers in Hong Kong, operating with world-class corporate management and leading-edge business practices. For the past years, Towngas has grown with Hong Kong, evolving from the simple gas company supplying fuel for street lamps to our current leading position in the energy industry of Chinese mainland and beyond.

Perks and benefits Career Development Caring, Competent and Efficient service Proactive working attitude and innovative mindset Focus on internal communication and cooperation

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What can I earn as an IT Business Analyst