Senior Insurance Account Manager - Hybrid HK

Mercer; Hong Kong; Híbrido; HKD 900.000 - 1.200.000; Jornada completa

Descripción de la vacante

Mercer in Hong Kong seeks an experienced insurance broker to join our MMB team. This hybrid role requires in-office presence at least three days per week, and you will lead renewals, new business, and client service.

You will act as a primary contact for clients and carriers, manage renewals, prepare proposals, and mentor teams. A degree and 7+ years in broking are expected, with strong English, Cantonese and Mandarin skills.

Formación

• University degree in a related discipline or other relevant qualifications.
• 7+ years' experience in the insurance broking space.
• Commercially astute and strong business sense. Strong negotiation skills.
• Strong track record in client and vendor management.
• Ability to mentor and grow teams.
• Self-initiative and curiosity in health and benefits sector.
• Ability to build relationships by communicating, influencing and negotiating effectively with team members.
• Outstanding project management skill, planning milestones to achieve and execute on time with quality.
• Computer literacy especially in Microsoft Office.
• Strong language capabilities in English, Cantonese and Mandarin.

Responsabilidades

• Manage renewals, new businesses and expansion of business.
• Act as the initial point of contact for clients, carriers and other members of the service team.
• Solicit and follows up for renewal information from the client.
• Design, market and negotiate client renewals and new business with the insurance carriers.
• Prepare proposal and attend client meetings to discuss the renewal proposal.
• Bind insurance terms as directed by the client.
• Transmit binders to the client in a timely manner.
• Provide the client with day to day service: Consult with clients on day-to-day inquiries about their insurance program.
• Advise the client and carrier of any changes necessary to their insurance program.
• Maintain client information.
• Summarize and schedules of insurance.
• Support client service executive on renewals and new business.
• Prepare renewal information request.
• Prepare loss summaries and large loss reports.

Conocimientos

Negotiation skills

Client management

Vendor management

Mentor and grow teams

Relationship building

Project management

English Cantonese Mandarin

Self-motivation and curiosity

Communication

Educación

University degree in related discipline

Herramientas

Microsoft Office

Descripción del empleo

Mercer in Hong Kong seeks an experienced insurance broker to join our MMB team. This hybrid role requires in-office presence at least three days per week, and you will lead renewals, new business, and client service.

You will act as a primary contact for clients and carriers, manage renewals, prepare proposals, and mentor teams. A degree and 7+ years in broking are expected, with strong English, Cantonese and Mandarin skills.