IT Officer in the School of Computing and Data Science (Ref.: 537569)

The University of Hong Kong; Hong Kong; On-site; HKD 240,000 - 360,000; Full time

Job summary

The University of Hong Kong is seeking an IT Officer for the School of Computing and Data Science. The role focuses on developing and maintaining in-house systems, websites, databases and digital tools, with leading involvement in IT projects and lifecycle management.

You will gather user requirements, design pragmatic solutions, and ensure smooth operation of IT services while collaborating with users and stakeholders across the university.

Qualifications

• Bachelor's degree in CS/IT/SE or related field.
• Experience in software/web development, system support or IT project coordination preferred.
• Knowledge of React, Vue.js, Angular, Next.js, Node.js, Express.js, Laravel or Django advantageous.
• Experience with relational databases (MySQL, PostgreSQL, SQL Server) is a plus.

Responsibilities

• Design, develop, test and implement in-house systems, websites and databases to support daily operations.
• Lead IT projects and oversee the full development cycle from requirements to rollout.
• Gather user requirements and translate them into functional specifications.
• Maintain and enhance existing systems and assist with database queries and integrations.

Skills

React

Vue.js

Angular

Next.js

Node.js

Express.js

Laravel

Django

Education

Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related

Tools

In-house systems & web development tools

Database management

Job description

IT Officer in the School of Computing and Data Science (Ref.: 537569)

Applications are invited for appointmentas IT Officer in theSchool of Computing and Data Science (Ref.: 537569) (to commence as soon as possible, on a two-year fixed-term basis, with the possibility of renewal subject to satisfactory performance.)

The Role

The appointee will be responsible for supporting the development, enhancement, implementation, and maintenance of in-house systems, websites, web applications, databases, and internal digital tools. The role will focus mainly on software development, system support, user requirement gathering, and IT project coordination. The appointee will also be expected to take a leading role in assigned IT projects and oversee the project development cycle, from requirements analysis and solution design through development, testing, implementation, user acceptance, rollout, documentation, and subsequent enhancement. The appointee may occasionally be required to support for general IT, operations, events, facilities, and administrative duties as needed.

The appointee should be proactive, responsible, detail-minded, and able to work independently and collaboratively with users and stakeholder. They should demonstrate a strong sense of project ownership and be able to deliver practical and sustainable IT solutions that improve operational efficiency.

Key Responsibilities (include, but are not limited to):

• In-House System, Web & Application Development:
  Design, develop, test, and implement in-house systems, websites, web applications, databases, and internal digital tools to support daily operations and improve workflow efficiency.
• IT Project Leadership and Development Cycle Oversight:
  Take a leading role in assigned IT projects and oversee the project development cycle, including requirements analysis, solution design, development, testing, implementation, user acceptance, rollout, documentation, and post-implementation enhancement. Coordinate with users, stakeholders, vendors, and other relevant parties to facilitate timely and effective project delivery.
• User Requirement Gathering & Solution Planning:
  Liaise with users and stakeholders to gather and analyze requirements, translate operational needs into functional or system specifications, evaluate possible solutions, and recommend practical and sustainable approaches that support operational requirements.
• System Maintenance, Support & Enhancement:
  Maintain, support and enhance existing systems and digital platforms, including troubleshooting technical issues, fixing bugs, optimizing system performance, and supporting database queries, reporting functions, application programming interfaces, and system integrations.

Qualifications and Qualities

• A recognized Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Information Systems, or a related discipline.
• Relevant experience in software development, web application development, system support, database management, IT project coordination, or related IT functions is preferred.
• Experience with modern development frameworks, libraries, or platforms such as React, Vue.js, Angular, Next.js, Node.js, Express.js, Laravel, Django, or similar technologies, would be an advantage.
• Knowledge of relational databases such as MySQL, PostgreSQL, SQL Server, or other database systems. Experience with database design, data management, and reporting would be an advantage.
• Good command of written and spoken English and Chinese. Fluency in Cantonese and Putonghua would be an advantage.
• Good interpersonal, communication, analytical, troubleshooting, problem-solving, and project coodination skills.
• A strong sense of responsibility and project ownership; self-motivated, well-organized, detail-minded, and service-oriented; and able to work independently as well as collaboratively with users and stakeholders.
• A positive mindset and willingness to learn and apply new skills and technologies to meet changing organizational and operational needs.

Fresh graduates or candidates with lower qualifications and/or less experience may be considered for appointment at a suitable level. The appointee may also be required to perform other duties as assigned.

What We Offer

The appointment will be made on fixed-term full-time contract for 2 years, to commence as soon as possible with the possibility of renewal subject to satisfactory performance. A highly competitive salary commensurate with qualifications and experience will be offered, together with contract-end gratuity and University contribution to a retirement benefits scheme, totaling up to 10% of basic salary. Other benefits include annual leave and medical benefits.

The University is an equal opportunities employer and is committed to equality, ethics, inclusivity, diversity and transparency