Senior Fulfillment Operations Leader — 3PL Warehousing

The Peninsular and Oriental Steam Navigation Company; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

DP World in Hong Kong seeks an experienced Manager – Operations for its Western Suburbs Contract Logistics team to coordinate distribution and transport activities for warehousing and customer products. You will lead operational teams to deliver productivity, safety and customer service outcomes while managing resources and costs.

This permanent full-time role involves Monday–Friday work with occasional weekend shifts during peak periods to support operations and customer requirements.

Qualifications

• 10+ years in a 3PL fulfilment warehousing environment in a management/leadership role.
• Extensive people leadership experience and ability to engage teams and drive culture.
• Solid knowledge of warehousing and logistics, and experience with WMS.
• Strong WHS understanding and commitment to safe work practices.
• Proven problem-solving and stakeholder management skills.
• Tertiary qualifications in Logistics, Warehousing or Supply Chain preferred.

Responsibilities

• Lead and manage daily operations to meet productivity, throughput, and service targets.
• Manage workforce productivity, labour costs and equipment running costs within budget.
• Provide leadership, coaching and performance management for direct reports.
• Ensure compliance with Health, Safety, Security and Environment policies and site requirements.
• Build strong relationships with customers and internal stakeholders to meet SLAs.
• Drive continuous improvement across processes and warehousing practices.

Skills

People leadership

WMS knowledge

WHS compliance

Process improvement

Stakeholder management

Education

Logistics / Supply Chain degree

Job description

DP World in Hong Kong seeks an experienced Manager – Operations for its Western Suburbs Contract Logistics team to coordinate distribution and transport activities for warehousing and customer products. You will lead operational teams to deliver productivity, safety and customer service outcomes while managing resources and costs.

This permanent full-time role involves Monday–Friday work with occasional weekend shifts during peak periods to support operations and customer requirements.