Senior Data & Analytics Lead, Operational Analytics

PFCC Group; Hong Kong; On-site; HKD 1,000,000 - 1,500,000; Full time

Job summary

PFCC Group is seeking an experienced Data & Analytics Manager (Operational Analytics) to drive data-led solutions across Fraud, Collections, Underwriting, and KYC Operations within a leading bank’s risk and operations domain. You will transform complex challenges into practical analytics, partner with stakeholders, and deliver measurable business impact.

Responsibilities include end-to-end analytics delivery, data visualization, and knowledge sharing to elevate analytics maturity across teams.

Qualifications

• 6+ years of experience in retail banking analytics with hands-on modelling and AI/ML.
• Experience with large datasets and applying ML/AI techniques to solve business problems.
• Proficiency with Python, SQL/BigQuery, and data visualization tools (Tableau or QlikSense).
• Experience with Google Cloud Platform (GCP).
• Strong communication and presentation skills for technical and non-technical stakeholders.

Responsibilities

• Analyse large volumes of data to identify trends and provide actionable insights across risk and operations.
• Apply AI/ML methods to develop scalable analytics solutions.
• Translate business problems into well-defined analytics use cases with measurable outcomes.
• Lead analytics initiatives from design through implementation and impact assessment.
• Collaborate with business, operations, and technology teams to implement analytics solutions.
• Present findings clearly to diverse audiences and translate data insights into practical recommendations.
• Share analytics best practices and contribute to team continuous improvement.

Skills

Data analytics

AI/ML modelling

Stakeholder communication

Education

University degree in Statistics/Mathematics/CS/Data Management

Tools

Python

SQL/BigQuery

Tableau

QlikSense

Google Cloud Platform

Job description

PFCC Group is seeking an experienced Data & Analytics Manager (Operational Analytics) to drive data-led solutions across Fraud, Collections, Underwriting, and KYC Operations within a leading bank’s risk and operations domain. You will transform complex challenges into practical analytics, partner with stakeholders, and deliver measurable business impact.

Responsibilities include end-to-end analytics delivery, data visualization, and knowledge sharing to elevate analytics maturity across teams.