Senior CRM & Loyalty Marketing Manager (Hong Kong)

Classy Wheeler Limited; Hong Kong; On-site; HKD 334,800 - 558,000; Full time

Job summary

A renowned beverage company in Hong Kong is seeking a skilled Customer Relationship Manager to enhance customer experience through innovative loyalty solutions. The ideal candidate will have at least 5 years of experience in CRM or Public Relations, a strong analytical mindset, and proficiency in Mandarin and English. This role demands excellent communication skills to collaborate effectively with diverse teams and manage projects that drive customer retention. Join a dynamic team in a thriving industry.

Qualifications

• Minimum 5 years CRM or Public Relations experience.
• Self-motivated and result-oriented.
• Strong analytical skills and positive working attitude.

Responsibilities

• Design and implement customer loyalty and membership solutions.
• Manage external parties and internal stakeholders for project execution.
• Deliver high-quality visuals and copy for brand articulation.

Skills

Analytical skills

Problem-solving skills

Presentation skills

Customer relationship management

Bilingual in Mandarin and English

Education

Bachelor's degree in Business Administration, Marketing, or Statistics

Job description

A renowned beverage company in Hong Kong is seeking a skilled Customer Relationship Manager to enhance customer experience through innovative loyalty solutions. The ideal candidate will have at least 5 years of experience in CRM or Public Relations, a strong analytical mindset, and proficiency in Mandarin and English. This role demands excellent communication skills to collaborate effectively with diverse teams and manage projects that drive customer retention. Join a dynamic team in a thriving industry.