Senior Branch Manager: Sales, Service & Compliance

DBS Bank Ltd; Hong Kong; On-site; HKD 500,000 - 800,000; Full time

Job summary

DBS Bank Ltd in Hong Kong is seeking a Relationship Manager to lead sales and client management from One Island East. You will drive revenue, oversee the customer journey, and coordinate with a multiservice team to deliver tailored financial solutions.

The role requires strong regulatory awareness and the ability to work with overseas clients. The ideal candidate has 3+ years of sales in investment/insurance products, holds RI and TR qualifications, and is fluent in Mandarin and English.

Qualifications

• 3+ years of sales experience in investment and insurance products.
• Registration as RI and TR with required licensing exams or equivalents.
• Fluent in Mandarin and English.
• Experience dealing with overseas customers.

Responsibilities

• Lead and drive sales performance at the branch through needs-based selling and service compliance.
• Develop staff and manage training to maximise productivity and retention.
• Ensure excellent customer experience and handle complaints per policy.

Skills

Sales experience

Interpersonal skills

Communication skills

Bilingual Mandarin & English

Education

Bachelor's degree in business or finance

Job description

DBS Bank Ltd in Hong Kong is seeking a Relationship Manager to lead sales and client management from One Island East. You will drive revenue, oversee the customer journey, and coordinate with a multiservice team to deliver tailored financial solutions.

The role requires strong regulatory awareness and the ability to work with overseas clients. The ideal candidate has 3+ years of sales in investment/insurance products, holds RI and TR qualifications, and is fluent in Mandarin and English.