Senior AV & VC Events Technician

Leadingnation; Hong Kong; On-site; HKD 268,000 - 469,000; Full time

Benefits offered by this job

Company benefits

Job summary

Kinly, a leading AV and unified communications solutions provider, is seeking an experienced Senior AV Event Technician to support meeting rooms across our client estate in Hong Kong. You will work with the AVNOC team and SME to resolve issues and ensure continuous service across venues.

The role involves coordinating with executive stakeholders, performing fault isolation, and delivering proactive health checks.

Qualifications

• Proven experience in AV and video conferencing in a similar role.
• Broad capability with AV and VC systems.
• Confident and credible communicator.
• Fluency in Cantonese and English.

Responsibilities

• Provide AV and VC setup and technical support across meeting rooms.
• Advanced fault finding and troubleshooting.
• Perform L1/L2 incident management.
• Support project managers in delivering projects.
• Assist with due diligence reporting on room conditions and upgrades.
• Carry out proactive health checks per SOP.
• Assist with IT-related inquiries during support and escalate as needed.
• Advise clients on best practices and assist with training.

Skills

AV systems

Video Conferencing

Communication

Cantonese

English

Job description

Kinly, a leading AV and unified communications solutions provider, is seeking an experienced Senior AV Event Technician to support meeting rooms across our client estate in Hong Kong. You will work with the AVNOC team and SME to resolve issues and ensure continuous service across venues.

The role involves coordinating with executive stakeholders, performing fault isolation, and delivering proactive health checks.