Senior Automation & Data Analytics BA

AXA; Hong Kong; On-site; HKD 480,000 - 600,000; Full time

Job summary

AXA Hong Kong and Macau is seeking a capable Business Analyst to support production operations, analyze incidents, and design sustainable fixes. The role emphasizes automation and AI to streamline processes and improve efficiency across teams.

You will apply insurance domain expertise to guide action plans, communicate findings to diverse audiences, and collaborate with stakeholders to identify business needs for potential improvements.

Qualifications

• 4+ years of proven experience in business analysis and project areas.
• Strong analytical and problem solving skills.
• Strong written and verbal communication skills, able to present to non-technical audiences.

Responsibilities

• Act as Business Analyst to perform production support tasks and handle production incidents and defects impacting operations, perform impact analysis, design workarounds and sustainable solutions to minimize disruptions and prevent recurrence.
• Proactively apply automation and AI solutions to streamline operational processes and improve team efficiency.
• Identify opportunities arising from incidents and day-to-day operations to drive system enhancements and process improvements.
• Demonstrate up-to-date expertise in Insurance domain and apply this to the execution and improvement of action plans by providing advice and guidance to others in the project / product execution and best practices.
• Stay current with stakeholders needs and strategies; communicate updates and findings; facilitate incident meetings and presentations to diverse audiences.
• Support the implementation of business solutions by building relationships with key stakeholders and identifying business needs.

Skills

Business analysis

Analytical skills

Communication skills

Automation & AI

Data analysis

Education

Bachelor's degree in business/IT

Tools

Power Automate

Power BI

Python

Job description

AXA Hong Kong and Macau is seeking a capable Business Analyst to support production operations, analyze incidents, and design sustainable fixes. The role emphasizes automation and AI to streamline processes and improve efficiency across teams.

You will apply insurance domain expertise to guide action plans, communicate findings to diverse audiences, and collaborate with stakeholders to identify business needs for potential improvements.