AI Platform Strategy Lead — Business Analysis & Impact

AXA Hong Kong and Macau; Hong Kong; On-site; HKD 500,000 - 750,000; Full time

Job summary

AXA Hong Kong and Macau is actively expanding its AI-enabled capabilities across underwriting, claims, and customer service. We seek a Business Analyst who can study AI use cases, frame value, document requirements, and partner with data scientists, engineers and business teams to deliver measurable improvements.

You will translate business needs into user stories, assist with PoC activities, ensure adherence to data privacy and security controls, and help drive adoption across functions in a

Qualifications

• University degree in Business, Information Systems, Data/Analytics or related disciplines.
• Strong requirements gathering, user story writing and acceptance criteria.
• Ability to map processes and create clear documentation for AI initiatives.
• Experience liaising with business, data and engineering stakeholders is essential.
• Familiarity with data privacy, security controls and responsible AI concepts.

Responsibilities

• Study incoming AI use case requests and evaluate cost implications.
• Lead business discovery and value framing for AI initiatives across domains.
• Identify opportunities for automation and process improvement through AI.
• Support PoC activities and inform implementation decisions.
• Collaborate with stakeholders to translate requirements into user stories.

Skills

Requirements gathering

User stories

Process modeling

Stakeholder management

Multilingual communication

Education

University degree in Business/IS/Data Analytics

Tools

Jira

Confluence

Job description

AXA Hong Kong and Macau is actively expanding its AI-enabled capabilities across underwriting, claims, and customer service. We seek a Business Analyst who can study AI use cases, frame value, document requirements, and partner with data scientists, engineers and business teams to deliver measurable improvements.

You will translate business needs into user stories, assist with PoC activities, ensure adherence to data privacy and security controls, and help drive adoption across functions in a