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Hong Kong Arts Development Council seeks a dedicated professional to build and manage the Arts Information Centre (AIC) collection, ensuring records are collected, appraised, catalogued, digitised and preserved in line with international standards and the organisation's priorities.
The role provides front-line visitor services, assistance with enquiries, and support for AIC access to services, equipment and facilities, with opportunities to train staff and contribute to public engagement and
Reporting to the Project Manager, the job holder will build and manage the Arts Information Centre (AIC) collection, ensuring all records are collected, appraised, catalogued, digitised and preserved in accordance with international standards and the organisation's strategic priorities;
Provide professional customer services to assist visitors and staff in accessing AIC collections, including but are not limited to, performing shift duties at the service counter, offering technical and logistical support in handling general enquiries, and facilitating users’ access to AIC services, equipment and facilities;
Provide administrative support by preparing periodic progress reports related to the AIC projects, collection management, environmental conditions, and pest control measures;
Identify gaps in the AIC collection and support its ongoing development and enhancement;
Set duty rosters for part-time staff and provide training and supervision for entry-level tasks;
Ensure the delivery of counter services that create a welcoming and professional experience for users;
Support public engagement initiatives by handling enquiries, assisting in marketing initiatives, and delivering guided tours for internal stakeholders and visitors, etc.; and
Perform any ad hoc duties as assigned by supervisor(s).
Requirements
A recognised university degree, preferably in library/information science or records/archives management, with a minimum of 4 years of work experience. Experience gained in a public body, university, museum, or arts and cultural institution will be an advantage;
Willingness to work on a five-day work week basis with mandatory shift duties on weekends;
Familiarity with database systems and data standards for cataloguing and managing archives;
Strong attention to detail, analytical and problem-solving skills, a strong sense of responsibility, a self-motivated work attitude, and with the ability to multitask and work in an organized and effective manner in a dynamic and fast-paced environment;
Proficiency in website content management, cataloguing systems, basic graphic/video editing (e.g., Canva), Chinese and English word processing, Microsoft Office applications; and
Good command of written and spoken English and Chinese.
Remuneration Package
A competitive remuneration and benefits package will be offered, including a monthly salary of HK$34,075, annual leave, medical and dental insurance coverage.