Executive Officer

The University of Hong Kong; Hong Kong; On-site; HKD 360,000 - 540,000; Full time

Job summary

The University of Hong Kong invites applications for a data and systems professional within the Student Inclusion and Support unit (CEDARS). The role involves developing, rolling out, maintaining, and improving hall admission systems, hostel management platforms and related databases to support residential operations.

You will organize and validate large datasets, apply statistical methods, provide user training and clear documentation, and liaise with departments to ensure accurate, compliant

Qualifications

• Bachelor's degree and 3–5 years of relevant post-qualification experience.
• Experience with DBMS, system implementation, data management, or housing administration; strong data handling skills.
• Proficiency in Microsoft 365 apps, SQL, and data visualization tools; knowledge of AI and design tools is advantageous.

Responsibilities

• Assist in developing, rolling out, maintaining, and improving hall admission systems and hostel platforms.
• Organize, clean, validate, and standardize datasets; develop data guidelines and shared-drive processes.
• Apply statistical methods and data analysis to support planning and process improvement.

Skills

Analytical skills

Data analysis

English and Cantonese

Stakeholder communication

Education

Bachelor's degree in Information Management / Statistics / Business Operations / Social Sciences

Tools

Microsoft 365 (Copilot)

SQL

VBA

Power BI

Canva / Adobe Creative Suite

Job description

in the Student Inclusion and Support of Centre of Development and Resources for Students (CEDARS) (Ref.: 537355) (to commence as soon as possible, on a two-year fixed term basis with contract-end gratuity and University contribution to a retirement benefit scheme, totalling up to 10% of basic salary. Renewal of contract is subject to the availability of project funding and mutual agreement.)

The Role

• assistin the development, rollout, daily maintenance, and continuous improvement of hall admission systems, hostel management platforms, and related databases;
• organize, clean,validate, and standardize datasets, and develop guidelines for data standardization and shared-drive management;
• apply statistical methods and data analysis to support technology integration, evidence-based planning, and process improvement;
• conduct regular data audits, checks, and procedural reviews to ensure data accuracy, compliance, and operational quality;
• provide frontline user support, troubleshoot system and operational issues, and handle enquiries from site office staff and residential stakeholders;
• assistin conducting training workshops and preparing user manuals, operational guidelines, and system documentation to support smooth adoption of policies and platforms;
• liaise withUniversitydepartments, residence management offices, and relevant residential stakeholders on housing operations and system-related matters;
• assistin coordinating residential initiatives, including residentialeducationand housing partnerships, and support maintenance of websites, online resources, reports, and presentations; and
• perform any other duties as assigned by supervisor.

Qualifications And Qualities

• a Bachelor's degree, preferably in Information Management, Statistics, Business Operations, Social Sciences, or a related discipline, with at least 3 to 5 years' relevant post-qualification experience;
• relevant experience in database management systems (DBMS), system implementation, quality assurance, data management, process improvement, or higher education/student housing administration; strong analytical ability and experience in organizing, validating, and analysing complex datasets;
• strong proficiency in Microsoft 365 applications, including Microsoft Copilot, workflow automation tools, VBA and SQL; experience in Power BI, AI solutions, and visual design tools such as Canva or Adobe Creative Suite would be an advantage;
• the ability to prepare user guides, conduct training workshops, provide user support, and communicate complex technical concepts effectively to non-technical users and stakeholders;
• excellent written and spoken English and Chinese (including native fluency in Cantonese), strong interpersonal and communication skills, and a positive, proactive, service-oriented attitude with the ability to work collaboratively with diverse stakeholders.

The University is an equal opportunities employer and is committed to equality, ethics, inclusivity, diversity and transparency.