Senior AI Client Success Executive – Search Marketing

You Find Limited; Hong Kong; Sur place; HKD 240 000 - 360 000; Plein temps

Avantages offerts par ce poste

Competitive base salary

Performance incentive

Full medical insurance coverage

Résumé du poste

You Find Ltd. in Hong Kong is seeking an AI-driven account servicing professional to lead digital marketing strategies and client engagement across SEO and AI-powered search.

You will collaborate with internal specialists, manage day-to-day client servicing, analyze data across platforms, and drive renewals and upsell opportunities with regional exposure to the Hong Kong and Greater Bay Area market.

Qualifications

• 3+ years of B2B account management or digital marketing experience.
• Fluency in Cantonese and business-level English; Mandarin a plus.
• Higher Diploma or above preferred; strong data analysis, proposal writing, and presentations required.

Responsabilités

• Strategic Planning & Execution: translate client goals into data-driven digital marketing strategies across SEO and AI-powered search.
• Client Servicing & Account Management: manage day-to-day servicing for assigned key accounts.
• Cross-Functional Collaboration: work with internal teams to deliver client campaigns.
• Daily AI Integration: leverage AI tools to accelerate tasks like proposals, reporting and presentations.
• Data Analysis & Platform Insights: use Google Ads, Google Analytics, Meta, etc., to derive insights and solutions.
• Client Retention & Portfolio Growth: drive renewals and upsell opportunities within the portfolio.

Connaissances

AI tools familiarity

SEO

SEM

Digital marketing

Data analysis

Proposal writing

PowerPoint

Formation

Higher Diploma

Outils

PowerPoint

Description du poste

• AI and digital marketing training: Practical training on AI tools, AI-Search, SEO, SEM, performance marketing, proposal development and account strategy. Your perspectives on AI innovation are valued, and you’re invited to play an active role in co-developing AI solutions that deliver real client impact.
• Clear career path that focus capability but not tenure: Strong performers can progress towards Senior Executive or Manager role within 12 months.
• Work-life balance: 5-day work week, bank holidays, annual leave, birthday leave and other leave benefits subject to company policy.
• Compensation and benefits: Competitive base salary, performance incentive, full medical insurance coverage.

Why This Role Is Attractive

• Build AI skills that clients now expect: You will learn how to use AI tools in real business context, including proposal creation, research, campaign insight reporting and presentation preparation. This is a practical way to build future-ready account servicing skills while working with real business clients.
• Focus on account strategy: This role is designed for AI‑passionate candidates who can manage client relationships, understand client needs with cross‑market expertise, protect renewals, and grow the account through upsell opportunities.
• Work with internal specialists: You will collaborate with internal technical and analytic teams to work out the most suitable solutions for clients.
• Regional exposure: You will have the opportunity to work on projects spanning Hong Kong and the Greater Bay Area, engaging with 500+ brand clients across multiple sectors.

What You Will Do

• Strategic Planning & Execution: Partner with clients to understand their business goals and translate them into actionable, data-driven digital marketing strategies, across SEO and AI-powered search marketing.
• Client Servicing & Account Management: Act as a trusted partner and manage day-to-day client servicing and account management for assigned key accounts.
• Cross-Functional Collaboration: Collaborate closely with cross-functional teams to ensure client expectations are understood and campaigns are delivered professionally.
• Daily AI Integration: Actively leverage AI tools in day-to-day operations to accelerate task completion and elevate output quality, specifically across proposal development, performance reporting, and data-driven presentations.
• Data Analysis & Platform Insights: Leverage multiple digital platforms (Google Ads, Google Analytics, Meta, etc.) to identify trends, uncover insights, and develop effective solutions.
• Client Retention & Portfolio Growth: Maintain strong client relationship and drive renewal and upsell opportunities within the assigned account portfolio.
• Industry & Trend Monitoring: Stay updated on industry trends, e.g. AI Search, SEO, SEM and online consumer behaviour trends, etc.; continuously refine marketing strategies for better performance.

What We Are Looking For

• 3 years above of B2B account management/ client-facing or digital marketing experience.
• Familiarity with AI tools is highly valued; background in SEO, SEM or digital marketing is a plus.
• Fluency in Cantonese; business level of English for client communication; proficiency in Mandarin is a plus.
• Higher Diploma or above is preferred. Candidates with strong relevant experience will also be considered.
• Solid foundational skills in data analysis, proposal writing, and PowerPoint presentations.
• Effective communication and presentation skills with a problem‑solving mindset.
• Self-motivated, organized; able to thrive in a fast‑paced environment.
• Candidates with less experience may be considered for AI Client Success Executive.

For more information about You Find Ltd., please visit www.youfind.hk.

All information received will be used for recruitment purpose only and will be kept in strictest confidentiality.

YouFind is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at YouFind are based on business needs, job requirements and individual qualifications, without regard to race; family status; gender; disability status or any other status protected by the laws or regulations in Hong Kong.