Senior Administrative Officer

Jones Lang LaSalle Incorporated; Hong Kong; Sur place; HKD 180 000 - 320 000; Plein temps

Résumé du poste

Jones Lang LaSalle (JLL) in Hong Kong is seeking a capable operations coordinator to support daily facilities and service delivery across the Bank's outsourcing services and related vendor activities. You will place orders in vendor systems, manage service points, handle inquiries, and assist in preparing reports and payments via COUPA and PeopleSoft templates.

The role emphasizes efficient procurement processes and seamless vendor collaboration.

Responsabilités

• Support daily operations and monitor vendor performance.
• Review reports from vendors to ensure accuracy and SLA compliance.
• Raise purchase orders in COUPA; verify invoices and prepare payment templates.

Description du poste

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Day‑to‑day responsibilities

1. Support daily operations and monitor vendor performance Support Service Delivery Manage (SDM) in daily operations for the Bank’s outsourcing service and other services, for example: Place order in vendor’s system Ad‑hoc service arrangement (e.g. relocation of service points, change of service schedule etc.) Update details of service points, vendor staff list and relevant documents Handle material request (e.g. mailing bags/ seals) Handle enquiries from other departments Monitor vendor performance Assist in site visit arrangements Regular checks/review of vendors’ services Follow up with vendors on issues/service failure/incidents, with timely escalation and provide updates/reports to relevant parties Collaborate with vendors and other departments when smooth out operation/ issues within the workplace.

2. Review reports from vendors to ensure accuracy and meeting the agreed service level, with timely submission Follow up the report if there are any issues/discrepancies Collect data from vendors and prepare internal reports

3. Raise purchase order in our Corporate Purchasing (COUPA) system Verify invoices from vendors and submit payment application via COUPA Prepare PeopleSoft payment template for non‑COUPA payment

4. Arrange meeting scheduling Prepare related meeting material (e.g. agenda, meeting minutes, supporting documents, etc.) Follow up action items discussed in meetings

5. Assist in regular review of service processes/ documents Assist SDM to update relevant documents/ manual upon changes or regular review exercise Standard Operating Procedures Business Continuity Plan (BCP) Incident escalation list

6. Under daily operational experience, assist in driving different initiatives (such as workflow simplification, saving, paperless, etc.) Assist SDM to negotiate with vendor to identify any opportunities

Location

On‑site –Hong Kong, SAR, China

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer

We are committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail].

This email is only to request an accommodation.

I want to work for JLL.

We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.

A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

For further information, visit jll.com.