Security Manager / Assistant Security Manager

JEN by Shangri-La; Hong Kong; On-site; HKD 446,000 - 781,000; Full time

Job summary

Island Shangri-La, Hong Kong is seeking a Security Manager to ensure smooth daily operations of the Security Department, safeguard hotel assets, and manage manpower for events.

The role requires 5+ years in security with supervisory experience, proficiency in access control, CCTV, and incident reporting, plus strong leadership and bilingual English and Chinese.

This permanent, on-site position offers competitive benefits and opportunities for professional growth.

Qualifications

• Diploma or certificate in Security Management with valid Security Personnel Permit and driving license.
• At least 5 years of experience, including 3 years of supervisory experience in the Hotel or Security Industry.
• Strong risk assessment and independent operational capabilities; familiar with access control, alarm monitoring, and CCTV systems.
• Strong leadership, organizational and communication skills.
• Good command of spoken and written English and Chinese.
• Candidate with less expereince would be considered as Assistant Security Manager.

Responsibilities

• Assist Director of Security in planning, organizing, supervising staff and quality controls in the Security Department.
• Manage duty rosters, leave requests and manpower planning for special events and VIP functions.
• Attend all necessary meetings and disseminate all relevant information obtained to Shifts Supervisors, ensuring the team maintain crime awareness and protection of Hotel assets.
• Handle incident reports, accident reports, E-log reports and maintenance records in line with prescribed format and standards.
• Deliver security training to team members and other Departments.
• Perform any other duties as assigned by Management.

Skills

Risk assessment

Access control

Alarm monitoring

CCTV systems

Leadership

Communication skills

Organizational skills

English

Chinese

Education

Diploma or certificate in Security Management

Job description

Career Opportunities: Security Manager / Assistant Security Manager (176537)

Requisition ID176537-Posted09/11/2026-Hong Kong SAR-Island Shangri-La, Hong Kong-Security-Permanent

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

An Elegant Sanctuary, soaring above the Urban Skyline: Rising to a commanding 56 floors,Island Shangri-La, Hong Kongprovides a peaceful escape in the very heart of Hong Kong. Sweeping views of the iconic skyline, the Peak or Victoria Harbour are a constant source of inspiration in the 544 rooms and suites, each brimming with graceful Asian-inspired décor.

As a Security Manager, you will be ensuring smooth daily operations of the SecurityDepartment, safeguarding hotel assets and managing manpower for special events.

Key Responsibilities

• Assist Director of Security in planning, organizing, supervising staff and quality controls in the Security Department.
• Manage duty rosters, leave requests and manpower planning for special events and VIP functions.
• Attend all necessary meetings and disseminate all relevant information obtained to Shifts Supervisors, ensuring the team maintain crime awareness and protection of Hotel assets.
• Handle incident reports, accident reports, E-log reports and maintenance records in line with prescribed format and standards.
• Deliver security training to team members and other Departments.
• Perform any other duties as assigned by Management.

About You

• Diploma or certificate in Security Management with valid Security Personnel Permit and driving license.
• At least 5 years of experience, including 3 years of supervisory experience in the Hotel or Security Industry.
• Strong risk assessment and independent operational capabilities; familiar with access control, alarm monitoring, and CCTV systems.
• Strong leadership, organizational and communication skills.
• Good command of spoken and written English and Chinese.
• Candidate with less expereince would be considered as Assistant Security Manager.

Why Join Us

• A workplace that values your passion and supports self-realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.