Sales Support Officer

LAURIS WALTON; Hong Kong; On-site; HKD 240,000 - 420,000; Full time

Job summary

Lauris Walton, on behalf of our client, is seeking a Business Administration Officer in Causeway Bay, Hong Kong. The role supports the sales team, coordinates international shipments, and provides internal reporting support to the sales function.

The successful candidate will have at least 3 years' multinational experience, exposure to logistics/trading/shipping docs, strong Excel skills, and fluency in English, Cantonese, and Mandarin.

Qualifications

• Minimum of 3 years of relevant work experience, preferably in an MNC.
• Experience in logistics, trading or shipping documentation is a strong plus.
• Proficient in Microsoft Excel and analytical/reporting tools.
• Fluent in English, Cantonese and Mandarin.

Responsibilities

• Support the sales team on daily operations and administrative matters.
• Coordinate international shipment arrangements with internal/external parties.
• Handle inquiries from overseas clients via email promptly and professionally.
• Prepare internal reports on sales and client performance analyses.
• Utilise Excel and other reporting tools to compile and present data.
• Provide flexible support outside standard hours when shipment emergencies arise.

Skills

English

Cantonese

Mandarin

Multitasking

Detail-oriented

Tools

Excel

Job description

Company: Lauris Walton (on behalf of our client)

Lauris Walton is a boutique recruitment specialist firm in Hong Kong, working closely with our long-term clients across various industries and locations. One of our clients, an international firm with its regional headquarters in Hong Kong, is currently seeking a Business Administration Officer. The office is conveniently situated in Causeway Bay, a prestigious business district.

This is a newly created position supporting the sales team of our client, a global trading firm. The successful candidate will play a key role in facilitating international shipment coordination and handling overseas client communications, while also providing internal reporting support to the sales function.

Key Responsibilities:

• Support the sales team on daily sales operations and administrative matters.
• Liaise with internal and external parties on international shipment arrangements.
• Handle enquiries from overseas clients via email in a timely and professional manner.
• Prepare various internal reports, including sales performance and client performance analyses.
• Utilise Excel and other analytical reporting tools to compile and present data.
• Provide flexible support outside standard working hours when shipment emergencies arise (shipments operate on a 24/7 basis).

Requirements

• Minimum of 3 years of relevant work experience, preferably gained in a multinational corporation (MNC).
• Prior experience in logistics, trading, or shipping documentation is a strong plus.
• Proficient in Microsoft Excel and other analytical/reporting tools.
• Strong communication skills with fluency in English, Cantonese, and Mandarin.
• Able to multitask effectively, with a responsible and detail-oriented work attitude.
• Willing to work overtime when required, including handling urgent shipment matters outside regular hours.