Sales Supervisor or above

Brand Off Limited; Hong Kong; On-site; HKD 167,000 - 357,000; Full time

Benefits offered by this job

專業在職培訓

良好晉升機會 / 一年一次花紅

每月9天休假 / 完善醫療保險

Job summary

Brand Off Limited in Hong Kong is seeking a Store Manager to lead and manage the store team, drive sales performance, and deliver excellent service. You will develop and execute sales strategies, monitor performance metrics, and ensure smooth daily operations.

The ideal candidate has 3-5 years of retail management experience, strong leadership, proactive attitude, and fluency in Cantonese, English, and Mandarin.

Qualifications

• 3-5 years of retail management experience.
• Proactive, responsible, and service‑minded.
• Strong leadership to inspire and develop teams.
• Fluent in Cantonese; good English and Mandarin.
• Earlier sales leadership may be considered for Assistant Manager.
• Immediate availability preferred.

Responsibilities

• Provide excellent customer service, process sales accurately, and collaborate with the team to achieve store targets.
• Lead, train, and motivate the team to meet monthly goals.
• Build and maintain long‑term customer relationships through great experiences.
• Oversee daily operations, visual merchandising, and inventory to ensure smooth store flow.
• Foster a positive team culture and handle escalations with the back office.

Skills

Leadership

Team motivation

Customer service

Sales strategy

Team training

Data analysis

Job description

• 專業在職培訓 (真贗鑒定)
• 良好晉升機會 / 一年一次花紅
• 每月9天休假 / 完善醫療保險

工作內容：

• 帶領及管理店舖團隊，提升銷售表現及服務質素
• 制定及執行銷售策略，帶領團隊達成及超越業務目標
• 分析銷售數據及市場趨勢，提出具前瞻性的改善方案
• 培育及發展團隊成員，打造高效及具凝聚力的團隊文化
• 處理日常營運及人員管理工作，確保團隊順利運作

入職條件：

• 具3-5年或以上零售管理經驗，如有二手買賣經驗將優先考慮
• 積極主動、勤力、富責任感、樂觀及有良好的顧客服務態度
• 具備良好的領導力，能啟發及帶領團隊持續進步
• 流利廣東話，良好英語及普通話
• 擁有較多相關銷售經驗者可被考慮為Assistant Manager

Responsibilities

• Provide excellent customer service, process sales accurately, and collaborate with the team to achieve store targets.
• Lead, train, and motivate the team members to meet monthly goals.
• Build and maintain long-term relationships with customers by providing an excellent customer experience
• Oversee daily operations, visual merchandising, and inventory management to ensure a seamless customer experience.
• Foster a positive team culture, act as the main contact for the back office, and handle escalated issues.

Requirements

• At least 3-5 years’ experience to lead a team in retail store operation , with 2nd hand industry experience will be an advantage;
• Proactive, highly responsible, and dedicated to delivering excellent customer service
• Good command of English, Mandarin, and Cantonese
• Mature and able to work independently with Strong leadership skills to inspire and guide the team toward continuous improvement
• Candidates with more relevant sales experience will be considered for the position of Assistant Manager.
• Immediately available or short-time notice is highly preferred