Sales Supervisor

HK02 (FCRS = HK002) Novartis Pharma; Hong Kong; Sur place; HKD 900 000 - 1 200 000; Plein temps

Résumé du poste

Novartis Pharma in Hong Kong is seeking an experienced sales professional to manage key accounts and drive sales targets across designated client bases. You will develop strategic account plans, establish long-term customer relationships, and coordinate with marketing/medical teams to execute programs that support patient journeys.

The role involves leading tactical plans, CRM data accuracy, and potential team leadership to achieve revenue growth.

Qualifications

• Experience driving sales in designated accounts.
• Ability to develop account strategy and plans.
• Experience with CRM and reporting.

Responsabilités

• Drive sales, promotion and development in designated accounts to reach commercial goals.
• Develop customer development strategy and dedicated KAM action plans for assigned accounts.
• Establish and develop long-term relationships with key customers.
• Acquire thorough understanding of key customer needs and requirements.
• Expand relationships by proposing solutions meeting needs and objectives.
• Lead strategies and tactical plans; provide input on analysis and future potential.
• Prepare and negotiate contracts; guide initiatives for designated accounts.
• Organize customer events with marketing/medical teams as needed.
• Contribute to stakeholder mapping and CRM data accuracy.
• Establish and implement sales/business plan for designated client base.
• May manage a few direct reports.
• Report technical complaints/adverse events within 24 hours.

Connaissances

Accountability

Commercial Excellence

Customer Engagement

Key Account Management

Market Development

Professional Ethics

Revenue Growth

Team Collaboration

Value Propositions

Description du poste

Job Description Summary -Experienced sales professionals responsible for achieving sales targets for a specific account(s). Responsible for establishing and implementing a sales/business plan for a designated client base or implementation of a specific sales program to effectively support the patient journey and properly position Novartis and its brands.

Job Description Major Accountabilities:

• Responsible for driving sales, promotion and development in the designated accounts to reach commercial goals.
• Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes.
• Establish and develop long-term relationships with key customers.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their needs and objectives.
• Lead the preparation of strategies and individual tactical plans and give strategic input in terms of analysis, future potential and key programs required for the accounts.
• Prepare and negotiate contracts, and guide initiatives that the company launches to target particular account.
• Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans.
• Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Novartis CRM system.
• Responsible for establishing and implementing a sales/business plan for a designated client base.
• May manage a few direct reports.
• Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.
• Distribution of marketing samples (where applicable).
• Key Performance Indicators: Sales revenue and revenue growth in designated accounts; Operating budget for designated key accounts (Budget, Cost, Sales, etc.).

Skills Desired: Accountability, Commercial Excellence, Customer Engagement, Key Account Management, Market Development, Professional Ethics, Revenue Growth, Team Collaboration, Value Propositions. Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you.