Sales Supervisor

Novartis Pharmaceuticals (HK) Ltd; Hong Kong; On-site; HKD 800,000 - 1,100,000; Full time

Job summary

Novartis Pharmaceuticals (HK) Ltd is recruiting a Senior Key Account Manager to drive sales and promote Novartis products within designated accounts in Hong Kong. You will develop customer development strategies, align on account objectives and execute action plans with KAM teams.

This role requires building long-term relationships with key customers, negotiating contracts, organizing events with marketing and medical colleagues, and contributing to data-driven stakeholder maps.

Qualifications

• Proven ability to manage key accounts and drive sales strategy.
• Strong planning skills and ability to develop actionable plans.
• Experience negotiating contracts and agreements with clients.

Responsibilities

• Responsible for driving sales, promotion and development in designated accounts to reach commercial goals
• Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes. Establish and develop long-term relationships with key customers. Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their needs and objectives.
• Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts.
• Prepare and negotiate contracts, and guide initiatives that the company launches to target particular account.
• Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans
• Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Novartis CRM system.
• Responsible for establishing and implementing a sales/business plan for a designated client base. May manage a few direct reports
• Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)
• Distribution of marketing samples (where applicable)

Skills

Key account management

Strategic planning

Contract negotiation

Stakeholder mapping

Tools

CRM system

Job description

• Responsible for driving sales, promotion and development in the designated accounts to reach commercial goals
• Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes. Establish and develop long-term relationships with key customers. Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their needs and objectives.
• Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts.
• Prepare and negotiate contracts, and guide initiatives that the company launches to target particular account.
• Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans
• Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Novartis CRM system.
• Responsible for establishing and implementing a sales/business plan for a designated client base. May manage a few direct reports
• Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)
• Distribution of marketing samples (where applicable)

Key Performance Indicators:

• Sales revenue and revenue growth in designated accounts

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Hirer responsiveness Salary match Number of applicants

Pharmaceuticals, Biotechnology & Medical Devices 51-100 employees

769 million lives were touched by Novartis medicines in 2020, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges.

769 million lives were touched by Novartis medicines in 2020, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges.