Sales Operations & Client Services Coordinator

Classy Wheeler Limited; Hong Kong; On-site; HKD 279,000 - 390,600; Full time

Job summary

A renowned Chinese wine and spirit brewing company in Hong Kong is urgently seeking a Sales Administrator. The role includes preparing quotations, processing orders, and providing outstanding client services. Successful candidates will possess a Bachelor’s degree, at least 2 years of customer service experience, and strong communication skills in English and Mandarin. Proficiency in Microsoft Office tools is also required. This is an exciting opportunity to join an expanding team in a vibrant industry.

Qualifications

• Bachelor’s Degree in Business, Sales & Marketing or a related discipline.
• At least 2 years of relevant experience in customer service role.
• Good customer services and problem-solving skills.
• Good verbal and written communication skills in English and Mandarin.
• Proficiency in MS Outlook, Word, Excel, PowerPoint, and Chinese word processing.

Responsibilities

• Responsible for quotation preparation and processing of orders.
• Provide quality and value-added client services.
• Timely response to customer inquiries and resolution of complaints.
• Preparation of quotations, order processing, and billing.
• Perform other projects/tasks as assigned by the supervisor.

Skills

Customer service skills

Problem-solving skills

Communication skills (English and Mandarin)

Education

Bachelor’s Degree in Business, Sales & Marketing or related discipline

Tools

MS Outlook

MS Word

MS Excel

MS PowerPoint

Chinese word processing

Job description

A renowned Chinese wine and spirit brewing company in Hong Kong is urgently seeking a Sales Administrator. The role includes preparing quotations, processing orders, and providing outstanding client services. Successful candidates will possess a Bachelor’s degree, at least 2 years of customer service experience, and strong communication skills in English and Mandarin. Proficiency in Microsoft Office tools is also required. This is an exciting opportunity to join an expanding team in a vibrant industry.