Sales Delegate - Perfume & Beauty

Hermes Asia Pacific Limited; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

Hermès Asia Pacific Limited in Hong Kong is seeking a high-caliber luxury sales and training lead to collaborate with Area Managers on annual business strategies, sell-out targets, stock levels, and premium brand presentation across airports and stores.

You will drive 360° activation plans, develop training programs with the Training Manager, manage agency partnerships and budgets, and build strong relationships with clients and shop staff while upholding Hermès’ brand image.

Qualifications

• Bachelor’s degree in business management or relevant discipline is required.
• Minimum 3 years of related experience in Perfumes and Cosmetics or Luxury Environment.
• Entrepreneurial spirit with excellent communication and interpersonal skills.
• Analytical thinking and a results-oriented mindset.
• Fluent in English and Mandarin; French or other Asian language skills are a plus.
• Proficiency in Microsoft Office and willingness to travel.

Responsibilities

• Collaborate with Area Managers to develop annual business strategies and drive sell-out.
• Establish monthly targets across airports and stores and track progress.
• Lead store openings and refits with smooth execution.
• Ensure premium brand image through product assortment and visual merchandising.
• Develop and implement 360° activation plans for key launches.
• Implement Hermès’ training strategy to elevate service quality.
• Set and monitor sell-out objectives for Beauty Advisors and manage incentives.
• Manage agency partnerships, including budget follow-up and commissions.
• Deliver training programs via International Training with the Training Manager.
• Develop an annual training strategy and calendar aligned with goals.
• Maintain client agreements and build trust with clients and staff.
• Challenge buyers to prevent stockouts and optimize orders.
• Consolidate sales reports, trends, and opportunities for Area Managers.
• Monitor budget expenses for staffing and promotions and report insights.
• Uphold Hermès philosophy and flawless brand image at POS.

Skills

Entrepreneurship spirit

Communication skills

Interpersonal skills

Analytical mindset

Bilingual English/Mandarin

Willing to travel

Education

Bachelor’s degree in business management or relevant discipline

Tools

Microsoft Office

Job description

Collaborate with Area Managers to develop annual business strategies (sell-out, rankings, competitor analysis, stock levels, product performance).

Establish monthly targets across airports and stores and track progress against these objectives.

Lead store openings and refits, ensuring smooth execution.

Guarantee a consistent premium brand image through product assortment optimization and visual merchandising aligned with global strategy.

Support the development and implementation of 360° activation plans for key periods and launches.

Training & Team Development

Ensure the successful implementation of Hermès’ training strategy to elevate service quality, grooming, and staff attitude.

Set and monitor sell-out objectives per Beauty Advisors, organizing monthly incentives to drive performance.

Manage agency partnerships, including budget follow-up and commission reviews.

Learn and complete all training modules provided by International Training, collaborating closely with the Training Manager to deliver effective programs for the sales team—including beauty consultants, Hermès staff, generic staff, and promoters.

Develop and implement an annual training strategy and calendar to ensure consistent skill development and alignment with organizational goals.

Client Relationship Management

Ensure compliance with client agreements defined by the Area Manager.

Challenge buyers to prevent out-of-stock situations and optimize orders.

Build trust with clients and shop staff through regular, high-quality interactions.

Actively participate in sales and client meetings with a proactive approach.

Reporting & Budget Management

Act as the link between head office and the field.

Consolidate sales reports, competitor insights, trends, and opportunities.

Organize store visits for head office members.

Monitor budget expenses for staffing and promotional activities.

Report market needs and competitive best practices to Area Managers.

Brand Image & Compliance

Embody and promote Hermès philosophy at POS through appearance and conduct.

Ensure flawless execution of Hermès’ permanent image across all distribution channels.

Requirement:

Bachelor’s degree in business management or relevant discipline

Minimum 3 years of related experience in Perfumes and Cosmetics or Luxury Environment

Individual with entrepreneurship spirit, excellent communication and interpersonal skills

Analytical thinking, business and result oriented mindset

Fluent in English and Mandarin, French or other Asian Language skills a plus.

Proficiency in Microsoft Office (Excel, Word & PowerPoint)

Willing to travel

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 22,040 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials. 16 artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores in 45 countries across the world, including 5 stores in Hong Kong.