Risk Product and Operations Analyst

BIT Official; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

BIT in Hong Kong is seeking a risk product operations professional to help analyze requirements, write PRDs and support risk-control initiatives across the business.

You will define data requirements, prepare test cases, participate in UAT, monitor risk events, and translate customer feedback into enhancement requirements for delivery.

Fluent in English and Mandarin, with crypto or fintech experience and knowledge of SFO/SEC guidelines, is highly valued.

Qualifications

• Bachelor's degree or above in a quantitative discipline.
• 2-5 years of full-time experience in risk product operations.
• Experience writing PRDs is a plus.
• Proficiency in English and Mandarin.

Responsibilities

• Contribute to risk product requirements and PRDs.
• Create test cases and participate in UAT.
• Define data needs for risk control systems and integrate with business lines.
• Monitor risk events and route issues to relevant teams.
• Investigate data anomalies with engineering to identify root causes.
• Prepare operating guides and collect customer feedback for improvements.

Skills

Logical thinking

Communication skills

English & Mandarin

AI tools usage

Education

Bachelor's degree or above in Risk Management, Finance, Mathematics, Statistics or related quantitative discipline

Job description

BIT (formerly Matrixport) is a global digital asset financial services and infrastructure group. Headquartered in Singapore and founded in 2019, BIT bridges traditional finance and digital assets through governance-driven financial services and technology.

The firm manages over US$7 billion in assets and facilitates more than US$7 billion in monthly trading volume. BIT offers services including custody, trading, asset and wealth management, liquidity and financing solutions, and tokenised real-world assets (RWA), serving institutional and professional investors globally.

BIT Group entities maintain a licensed and regulated footprint across Singapore, Hong Kong, Switzerland, the United Kingdom, the United States and Bhutan.

For more information, visit www.bit.com

Why Join Us:

At BIT, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in search of intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem and in building a better product for the next one billion users.

Job Responsibilities:

• Take part in requirements analysis and solution discussions for risk products, and write Product Requirement Documents (PRDs) and prototypes;
• Prepare test cases and participate in UAT to ensure delivered features match expectations;
• Define data requirements for risk control systems and follow through on integration with the various business lines;
• Follow up on risk rule events and system alerts: perform initial analysis and classification, route to the relevant teams and track to resolution;
• Investigate data anomalies, working with engineering to identify root causes and drive issues to closure;
• Support post-launch operations: produce operating guides and FAQs for the customer service team, collect and categorise client feedback, translate it into enhancement requirements and drive delivery.

Job Requirements:

• Bachelor's degree or above in Risk Management, Finance, Mathematics, Statistics or a related quantitative discipline;
• 2-5 years of full-time experience in risk product operations, including hands‑on experience writing PRDs.
• Clear logical thinking, strong communication skills, and the ability to work at pace;
• Good written and spoken English and Mandarin;
• Skilled at using AI tools to support daily work and data handling;
• Experience in risk, operations or data roles at a crypto exchange or fintech company;
• Familiarity with options, margin mechanics or structured products;
• Knowledge of SFO / SEC guidelines and related regulations.

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