Retail Performance Analyst — Data-Driven Optimization

Casetagram Limited; Hong Kong; Presencial; HKD 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

CASETiFY is a leading global lifestyle brand known for customizable tech accessories. The Assistant Retail Excellence Manager supports analytics to boost productivity, customer experience, and profitability across stores.

You will monitor KPIs, identify gaps, and drive optimization initiatives with cross‑functional teams in a fast-paced environment. The role focuses on budgeting, forecasting, performance tracking, and delivering data-driven insights through reports and dashboards to management.

Formación

• Bachelor’s degree in Business, Retail Management, Analytics, Finance, or a related discipline.
• 5+ years of experience in retail operations, business analysis, merchandising, or performance optimization.
• Strong analytical and problem-solving skills.
• Proficiency in Excel and reporting tools; experience with dashboards or data visualization tools is a plus.
• Ability to interpret data and communicate insights clearly to non-technical stakeholders.
• Strong organizational skills and attention to detail.
• Good interpersonal and collaboration skills.
• Able to work independently and manage multiple priorities in a fast-paced environment.

Responsabilidades

• Monitor and analyze retail KPIs, including sales, conversion, traffic, productivity, labor utilization, and inventory-related metrics.
• Identify operational gaps and performance trends, and translate findings into actionable recommendations.
• Support the development and execution of retail optimization initiatives across stores or regions.
• Prepare regular reports, dashboards, and presentations for management review.
• Work with store operations teams to improve scheduling, manpower allocation, and service efficiency.
• Assist in the review of store processes, workflows, and best practices to improve consistency and execution.
• Support budgeting, forecasting, and performance tracking activities.
• Partner with finance, merchandising, HR, and operations teams on business reviews and improvement projects.
• Track the results of optimization initiatives and recommend adjustments based on performance outcomes.
• Contribute to ad hoc analysis and special projects as required.

Conocimientos

Analytical thinking

Problem solving

Interpersonal skills

Organizational skills

Independent worker

Educación

Bachelor’s degree in Business, Retail Management, Analytics, Finance, or a related discipline

Herramientas

Excel

Reporting tools

Dashboards / data visualization

Descripción del empleo

CASETiFY is a leading global lifestyle brand known for customizable tech accessories. The Assistant Retail Excellence Manager supports analytics to boost productivity, customer experience, and profitability across stores.

You will monitor KPIs, identify gaps, and drive optimization initiatives with cross‑functional teams in a fast-paced environment. The role focuses on budgeting, forecasting, performance tracking, and delivering data-driven insights through reports and dashboards to management.