Retail Operations Supervisor

Bright Future Pharmaceutical Laboratories Ltd; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Benefits offered by this job

5-day work

Discretionary Bonus

Medical Insurance

Free Luncheon

Job summary

Bright Future Pharmaceutical Laboratories Ltd in Hong Kong is seeking an experienced Retail Operations Manager to lead day-to-day multi-store operations and drive sales performance across the network.

You will develop retail strategies, monitor store performance, coach staff, and ensure service standards, while coordinating with operations to optimize inventory, budgeting, and promotional activities. Immediate availability is preferred.

Qualifications

• Bachelor degree/High diploma in Business or related disciplines.
• 4+ years of experience in Retail Operations Management or Multi-Unit Store Management. Experience in health supplement, food retail sectors is highly preferred.
• Excellent supervisory ability with experience in managing multiple stores.
• Excellent problem solving and negotiation skills.
• Strong organizational, communication and interpersonal skills.
• Able to work in a fast-paced environment with ability to cope with changes.
• Good team player, energetic and self-motivated.
• Good command of spoken and written English and Cantonese.
• Immediately available is highly preferable.

Responsibilities

• Oversee day-to-day retail operations and monitor performance of the retail stores to maximize sales and profits, shop standard and customer service standard.
• Prepare retail strategy planning and monitor new store opening.
• Responsible to lead the department in achieving sales target as assigned by the company and overseeing the store operations.
• Review and prepare business management reporting to reflect the sales performance with recommendations.
• Analyze sales data and inventory trends to implement promotional strategies and maximize profitability.
• Collaborate with other internal parties to enhance service excellency & sales target.
• Responsible for annual budget planning and monthly sales forecast.
• Design and implement incentive programs to motivate retail staff and drive sales.
• Work closely with operation team and help with training coordination, evaluate needs, review training program and consolidate comments and follow-ups.
• Develop and deliver solutions to operation team to drive customer satisfaction and business efficiency.

Education

Bachelor degree/ High diploma in Business or related disciplines

Job description

Responsibilities

• Oversee day-to-day retail operations and monitor performance of the retail stores to maximize sales and profits, shop standard and customer service standard
• Prepare retail strategy planning and monitor new store opening
• Responsible to lead the department in achieving sales target as assigned by the company and overseeing the store operations
• Review and prepare business management reporting to reflect the sales performance with recommendations
• Analyze sales data and inventory trends to implement promotional strategies and maximize profitability
• Collaborate with other internal parties to enhance service excellency & sales target
• Responsible for annual budget planning and monthly sales forecast
• Design and implement incentive programs to motivate retail staff and drive sales
• Work closely with operation team and help with training coordination, evaluate needs, review training program and consolidate comments and follow-ups
• Develop and deliver solutions to operation team to drive customer satisfaction and business efficiency

Requirements

• Bachelor degree/ High diploma in Business or related disciplines
• 4+ years of experience in Retail Operations Management or Multi-Unit Store Management. Experience in the health supplement, food retail sectors is highly preferred.
• Excellent supervisory ability with experience in managing multiple stores
• Excellent problem solving and negotiation skills
• Strong organizational, communication and interpersonal skills
• Able to work in a fast-paced environment with ability to cope with changes
• Good team player, energetic and self-motivated
• Good command of spoken and written English and Cantonese
• Immediately available is highly preferable

Benefits

• 5-day work
• Discretionary Bonus
• Medical Insurance
• Free Luncheon

Headquarters in Hong Kong, Bright Future Group is a leading pharmaceutical company committed to developing affordable and reliable generic medical solutions, bringing brighter life better future to people’s lives all over the world since 1993. Today, we are the largest GMP certified pharmaceutical manufacturer in Hong Kong. With years of development, we have also established our subsidiary plants in Mainland China, USA and Germany. Pursuing its long-term corporate vision, more than 7,000 employees dedicate themselves in the research and development, manufacturing and commercialization of more than 160 generic medicines and health supplements worldwide. We focus on the treatment of disorders for patients in dermatology, orthopedics, respiratory, pediatrics, geriatric and gynecology. Bright Future Group has a strong international R&D team in Hong Kong, New York in US as well as Haikou and Suzhou in China to support our pipeline. We strive to our commitment and continue to expand our product portfolio to make a significant contribution locally and globally.

To facilitate our rapid growth in pharmaceutical business, we now invite high caliber talents with progressive career prospects to join us as follows.

www.brightfuture.com.hk