Retail / Network Engineer / 52K p.m.

Morgan Mckinley Limited; Hong Kong; On-site; HKD 360,000 - 480,000; Full time

Job summary

Morgan McKinley Limited in Hong Kong is seeking a hands-on Network Engineer to bolster the regional Infrastructure team. The role focuses on daily network operations and leading delivery for site expansions across APAC, ideal for a 5-8 year engineer with vendor management and practical problem-solving skills.

You will work across enterprise SD-WAN, VPNs, cloud networking, and security infrastructure, coordinating with vendors and internal teams to ensure timely go-live and robust uptime.

Qualifications

• 5-8 years of hands-on network engineering experience in enterprise environments.
• Strong vendor management and cross-functional collaboration skills.
• Proactive problem solving and ability to drive operational improvements.

Responsibilities

• Provide Level 3 network operations support and incident response for enterprise networking, VPNs, and security infrastructure.
• Lead end-to-end network delivery for regional site deployments across APAC.
• Manage regional telecom partners and managed service providers, including service activations and escalations.
• Improve platforms through automation, observability, and cloud networking enhancements.

Job description

An established global brand is seeking a hands‑on Network Engineer to join its regional Infrastructure team. This role supports daily network operations and leads network delivery for commercial site expansions across multiple key markets in the Asia‑Pacific region. Ideal for an engineer with 5-8 years of experience who excels in vendor management, cross‑functional collaboration, and practical problem‑solving.

Key Responsibilities

Network Operations & Incident Management: Provide Level 3 support and operational troubleshooting for enterprise networking, VPNs, cloud environments, and security infrastructure. Lead root cause analysis, maintain standard operating procedures, and participate in change management processes.

Regional Site Deployment: Manage end‑to‑end network delivery milestones for new site launches. Coordinate with local vendors, internet service providers, managed service partners, and internal project teams to ensure timely go‑live execution.

Vendor & Telecom Partner Management: Oversee regional telecommunications partners and managed service providers. Drive service activation, track circuit readiness, manage escalations, and audit vendor performance across regional markets.

Platform Enhancement: Maintain and optimize security, observability, and cloud networking platforms. Identify manual operational processes to streamline through automation and standard-setting.

Required Technical Capabilities

Networking & Security: Solid operational experience with enterprise SD‑WAN architectures (e.g., Cisco, Meraki, or Juniper), firewalls (e.g., Palo Alto), enterprise VPNs (e.g., GlobalProtect), TCP/IP, core routing/switching, DNS, and DHCP.

Telecom & WAN Technologies: Hands‑on familiarity with WAN provisioning including DIA, MPLS, broadband variants, and cellular backup connectivity (LTE/4G/5G).

Cloud & Observability: Understanding of public cloud networking fundamentals (AWS or Azure) alongside monitoring platforms such as Datadog or Splunk.

Scripting & Tooling: Basic to intermediate Python scripting; exposure to Infrastructure as Code tools (Terraform or Ansible); proficiency in ticketing and documentation platforms (Jira, JSM, Confluence, or ServiceNow).

Prior background in multi‑site distributed environments, commercial expansion projects, or consumer‑facing industries.

Strong track record of managing third‑party vendors and regional APAC stakeholders.

Self‑starter mindset with strong ownership, clear communication skills in English, and a business‑focused approach to operational problem‑solving.