Retail Banking -Teller/ Counter Service Officer

CPJobs International; Hong Kong; On-site; HKD 144,000 - 192,000; Full time

Job summary

CPJobs International is recruiting for a Teller/Counter Service Officer in Hong Kong's retail banking sector. The role covers handling counter transactions, deposits, withdrawals, loan payments and transfers, along with promoting banking products and delivering high-quality customer service.

Fluent English and Cantonese are required; Mandarin is a plus. Fresh graduates are welcomed, and relevant banking or customer service experience is advantageous.

Qualifications

• Fresh graduates are considered.
• 1 year or more working experience in bank or customer service preferred.
• Detail-oriented with good communication skills.
• Willing to work under pressure and meet expectations.
• Good command of English and Cantonese; Mandarin is a plus.

Responsibilities

• Handle counter transactions including cashing checks, deposits and withdrawals, processing loan payments and money transfers.
• Promote and advise banking products and services to customers.
• Answer customers' enquiries with high-quality servicing.
• Manage ad-hoc tasks as required.

Skills

Customer service

Communication skills

Attention to detail

Under pressure

Education

HKCEE/HKDSE or above

Job description

Our Client, a well-established bankin Hong Kong,isnow looking for suitable candidates tofit their postof Teller/ Counter Service Officer in their retail banking sector.

Responsibilities:

• Handling counters transactionsincludingcashing checks, accepting deposits and withdrawals, processing loan payments and money transfers

• Promote and advisebanking products and servicesto customers

• Answeringcustomers’ enquiries with high quality servicing

• Manage ad-hoc tasks as required

Requirements:

• HKCEE, HKDSE or above, Fresh Graduates are also considered

• One year or above working experience in bank or customer service position is an advantage

• Detail-orientedandgood communication skills

• Welling to work under pressure and meetexpectations

• Good command in English and Cantonese, Mandarinis a plus