Retail Banking Pro: Drive Sales & Customer Solutions

Hang Seng Bank; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

Hang Seng Bank is seeking a results-driven Sales Associate to drive retail banking product sales, including credit card acquisition, through branches and events. You will respond to customer inquiries with a tailored solution approach, aiming to meet targets while delivering outstanding service.

The role requires strong English and Chinese communication, flexibility to work in various locations and a willingness to work Sundays and public holidays. Training will be provided.

Qualifications

• Ability to meet and exceed sales targets.
• Strong customer service mindset with a focus on quality.
• Proficiency in English and Chinese; Putonghua a plus.

Responsibilities

• Solicit new applications through branches and events.
• Handle customer inquiries on retail banking products and deliver tailored solutions.
• Achieve assigned sales targets and contribute to business growth.
• Keep up-to-date with latest product developments and suggest appropriate strategies.

Skills

Sales targets

Customer service

Bilingual English/Chinese

Credit card acquisition

Education

Secondary education / DSE

Job description

Hang Seng Bank is seeking a results-driven Sales Associate to drive retail banking product sales, including credit card acquisition, through branches and events. You will respond to customer inquiries with a tailored solution approach, aiming to meet targets while delivering outstanding service.

The role requires strong English and Chinese communication, flexibility to work in various locations and a willingness to work Sundays and public holidays. Training will be provided.