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Wide Mind Limited is seeking a Restaurant Operations Leader responsible for directing daily restaurant activities to ensure exceptional dining experiences and achievement of sales targets. The role emphasizes strong leadership, training, and execution of SOPs, while maintaining food quality and hygiene.
You will oversee cost control, promotions, and cross-department collaboration, and handle multiple tasks under pressure with an energetic, customer-focused approach.
Lead and manage restaurant operations to deliver excellent dining experiences and achieve sales targets and operational efficiency.
Key responsibilities
Provide excellent dining experience to customers
Lead, supervise and train the team to deliver high quality customer service and ensure the achievement of sales targets and operation efficiency
Formulate, execute and review standard operating procedures for restaurant operations and ensure the execution effectiveness
Monitor and keep close control of food quality, hygiene, and cleanliness of the Restaurant
Manage food cost and conduct stock take regularly
Implement marketing promotions
Work closely with different internal departments and pursue timely and effective communication
Assist in other ad hoc projects as assigned
About you
At least 2-8 year's relevant experience
Good command of written and spoken Mandarin, English and Chinese
Preferably full-service restaurant management experience in Western restaurants
Strong leadership, problem-solving and decision making skills
Energetic and outgoing personality
Excellent communication, presentation, and customer service skills
Self-motivated, independent and able to perform multitasks under pressure
6 regular days off per month + 2 No lateness Leave
Medical Insurance
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