Remote HK Client Support & Admin Pro (AI Tools)

Tidy Best Solutions Limited; Hong Kong Island; Remote; HKD 201,000 - 312,000; Full time

Job summary

Tidy Best Solutions Limited is recruiting a Remote Customer Support & Admin Specialist to serve Hong Kong clients from home. The role requires handling inquiries, organizing files, and managing day-to-day administration with high autonomy.

You will draft social media copy using AI tools, publish content aligned with the company strategy, and monitor basic performance metrics. Cantonese fluency, proficient Chinese writing, and solid English are essential for daily documentation and software use.

Qualifications

• At least 2 years of hands-on experience in client-facing support and administration.
• Experience working remotely, ideally with overseas clients, is a plus.
• Native or near-native Cantonese; proficient in Chinese (Traditional and Simplified) and solid English.

Responsibilities

• Handle customer inquiries via WhatsApp, WeChat, social media, and email promptly and professionally.
• Organize client files, maintain internal databases, and assist with general administrative tasks.
• Leverage AI tools to draft engaging social media copy and marketing materials.
• Publish regular social media content and track basic ad metrics and feedback.

Skills

Client-facing support

Administrative tasks

Self-management

Proactive with AI tools

Tools

Google Workspace

Canva

Social media platforms (Facebook, Instagram)

Job description

Tidy Best Solutions Limited is recruiting a Remote Customer Support & Admin Specialist to serve Hong Kong clients from home. The role requires handling inquiries, organizing files, and managing day-to-day administration with high autonomy.

You will draft social media copy using AI tools, publish content aligned with the company strategy, and monitor basic performance metrics. Cantonese fluency, proficient Chinese writing, and solid English are essential for daily documentation and software use.