Relationship Manager, Client Coverage, CCIB

Standard Chartered; Hong Kong; On-site; HKD 480,000 - 600,000; Full time

Benefits offered by this job

Medical and life insurance

Flexible working options

Generous leave policies

Continuous learning opportunities

Wellbeing support programs

Job summary

A prominent international bank in Hong Kong is seeking a professional to achieve financial targets and manage client relationships effectively. The candidate will generate new business, market a wide range of products, and maintain a strong client portfolio. Applicants should possess a university degree and have at least 3 years of relevant experience, ideally in cross-border contexts. The role offers a competitive salary and extensive benefits to support employee wellbeing, including flexible working options and continuous learning opportunities.

Qualifications

• 3+ years of experience serving business/commercial/corporate clients.
• Experience in servicing international businesses preferred.
• Strong command of English and Putonghua.

Responsibilities

• Achieve individual financial and non-financial targets.
• Generate new business and identify prospects.
• Maintain a portfolio of active clients.
• Market a broad range of banking products.
• Drive improvements to operational efficiency.

Skills

Client relationship management

Business development

Financial product knowledge

Cross-border banking experience

Bilingual in English and Putonghua

Education

University Graduate

Job description

Job Responsibilities

• Achieve individual financial and non-financial targets while contributing towards team’s overall deliverables through:
• Effectively generating new business – identify prospects and convert in line with the Bank’s appetite
• Strategically formulating account plan – provide clients needs-based solutions, structure appropriate credit facility, and execute various banking transactions
• Proactively building trusted client relationships – maintain a portfolio of active and growing customers
• Market and sell broad range of products including trade service, cash management, treasury and investment
• Implement agreed business plan to achieve sales/ revenue targets
• Generate creative ideas on customer acquisition and products/ services
• Regularly feedback to Team Leader and peers on new and anticipated financial and service needs and recommend appropriate improvements to processes on new products
• Maintain a high level of professionalism in client engagement, internal stakeholder management and other business conduct
• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
• Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.
• Abide by the Group’s values and code of conduct and foster a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.
• Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate reporting to the relevant superiors and/or Risk Committees.
• Do what is right in order to avoid reputational risks and operational losses
• Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation

Job Requirements

• University Graduate
• Minimum 3 years of relevant experience in serving business/commercial/corporate clients.
• Experience in servicing international businesses under the cross-border context is a plus
• Good command in English and Putonghua

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.