Associate Director, Relationship Manager, Client Coverage

Standard Chartered; Hong Kong; On-site; HKD 400,000 - 600,000; Full time

Benefits offered by this job

Retirement savings funding

Medical and life insurance

Flexible working options

Proactive wellbeing support

Continuous learning opportunities

Job summary

Standard Chartered is looking for a Commercial Banking professional in Hong Kong to achieve financial and non-financial targets. The candidate must manage a portfolio of clients while collaborating with various teams, ensuring compliance with credit policies. Responsibilities include generating new business and formulating client-specific banking solutions. The position requires a Bachelor's degree, HKSI licenses, and fluency in English, Mandarin, and Cantonese. Benefits include flexible working options, comprehensive health insurance, and a supportive learning environment.

Qualifications

• Excellent command of English, Mandarin and Cantonese.
• Capability to formulate account plans and structure credit facilities.
• Experience in generating new business and maintaining client relationships.

Responsibilities

• Achieve financial and non-financial targets by acquiring and retaining profitable customers.
• Collaborate and partner effectively with internal stakeholders.
• Prepare credit proposals and ensure compliance with credit policies.

Skills

Customer relationship management

Sales and revenue generation

Market analysis

Risk management

Credit proposal preparation

Education

Bachelor's degree or above

HKSI licenses

Job description

Responsibilities

• Achieve agreed individual financial and non‑financial targets by acquiring, growing and retaining profitable Commercial Banking customers within acceptable risk parameters.
• Contribute toward achieving team's overall target and delivering optimal portfolio return.
• Collaborate and build effective partnerships with other RMs, team leaders, segment heads, and colleagues in CDD, risk, compliance and other support functions.
• Effectively generate new business—identify prospects and convert in line with the bank’s appetite.
• Strategically formulate account plans—provide clients’ needs‑based solutions, structure appropriate credit facilities and execute various banking transactions.
• Proactively build trusted client relationships—maintain a portfolio of active and growing customers.
• Market and cross‑sell a broad range of products including trade services, cash management, Treasury and investment based on customer needs.
• Prepare credit proposals and loan applications; prepare annual reviews on time.
• Work closely with the credit team to ensure good quality lending decisions and strict adherence to prevailing credit policy.
• Implement agreed business plans to achieve sales and revenue targets.
• Generate innovative ideas on customer acquisition and product/service development.
• Support the execution of business strategy safely and in a well‑controlled manner, incorporating infrastructure requirements and ensuring fit‑for‑growth.
• Conduct regular and timely customer due diligence (CDD) reviews.
• Ensure CDD profiles are error‑free and signed off on time.
• Follow and comply with AML CDD policies and procedures where applicable.
• Identify KYC issues, provide solutions or escalations as necessary.

Qualifications

• Bachelor’s degree or above.
• HKSI licenses.
• Good command of English, Mandarin and Cantonese.

Benefits

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time‑off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market‑leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first‑aiders and various self‑help toolkits.
• Continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values‑driven organisation that embraces and celebrates diversity across teams, business functions, and geographies.