Regional Sales Executive

TUMI; Hong Kong; On-site; HKD 320,000 - 520,000; Full time

Job summary

TUMI in Hong Kong is seeking a Sales Operations professional to manage order execution, pricing accuracy, and commercial support. You will coordinate with sales, finance, and TR partners to ensure timely order processing and accurate pricing.

The role requires at least 2 years in related roles, knowledge of SAP is a plus, and a keen eye for data integrity. We offer a dynamic team, global brands, and comprehensive benefits.

Qualifications

• Minimum 2 years of experience in sales operations or related roles.
• Experience in order management or commercial operations.
• Attention to detail with data accuracy and ability to manage multiple priorities.
• Excellent communication and collaboration with sales, finance and external partners.

Responsibilities

• Process all sales orders from receipt through system upload and submission.
• Prepare monthly replenishment order proposals for domestic and international travel retail partners.
• Manage seasonal and monthly buys, including order form preparation, consolidation, submission and confirmation.
• Consolidate sales and inventory data to support monthly buy planning.
• Upload customer assortments and collateral/GWP orders into the system.

Skills

Sales operations

Order management

Commercial operations

Logistics operations

Retail experience

Tools

SAP

Job description

Who we are:

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

About Us

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

Job Description

WHAT YOU WILL BE DOING?

Order Management & Execution

• Process all sales orders from initial receipt, including Indirect-to-Consumer (ITC) checks, through system upload and final submission.
• Prepare monthly replenishment order proposals for domestic and international travel retail (TR) partners.
• Manage seasonal and monthly buys, including order form preparation, consolidation, submission, and confirmation.
• Consolidate sales and inventory data to support monthly buy planning.
• Upload customer assortments and collateral/GWP (Gift with Purchase) orders into the system.

Pricing & Product Information

• Monitor, collect, and analyze competitor pricing information.
• Validate pricing and review repair claims for accuracy.
• Maintain accurate pricing data in the system, including resolving pricing discrepancies, missing prices, and sample item pricing.
• Provide timely and accurate pricing and product information to customers upon request.

Commercial Administration & Support

• Review and validate sales incentive results.
• Process and issue Credit Notes and Debit Notes.
• Submit payment requests through SAP and maintain documentation in relevant internal systems.
• Prepare reports for the Finance team and follow up on outstanding payments.
• Collect, verify, and manage ad hoc information requests as required.

YOU NEED TO BE...

• Minimum 2 years of relevant experience in sales operations, order management, commercial operations, logistics operations, preferably in retail.
• Proven experience in sales operations, order management, or a similar administrative/commercial role.
• Sound knowledge in SAP is an advantage
• Exceptional attention to detail and a commitment to data accuracy.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with sales, finance, and external partners.
• Proactive and solutions-oriented, with a continuous improvement mindset.
• Proficient in Microsoft Office applications, particularly Excel.

About The Team

Why you'll love working here:

At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed— guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment— along with competitive salaries and comprehensive benefits programs.

What We Value

• INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
• PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
• CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.

The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.

Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.