Regional Retail Operations & Performance Lead

HK03 Richemont Asia Pacific Ltd; Hong Kong; On-site; HKD 700,000 - 1,000,000; Full time

Job summary

Van Cleef & Arpels Asia Pacific is seeking a Regional Retail Operations professional to drive strategic projects, provide coaching, and deliver robust performance reporting across the region. The role focuses on implementing global initiatives while adapting to local market needs, ensuring data integrity and continuous improvement.

You will collaborate with multiple stakeholders across APAC, contribute to training programs, and support the rollout of new tools and processes to enhance efficiency

Qualifications

• Solid experience in retail operations/performance or retail supporting functions.
• Strong Excel and numerical skills.
• Strong understanding of data management.

Responsibilities

• Drive strategic deployment of retail operations projects across Asia Pacific and coordinate global roll-outs.
• Design and test new projects, incorporating local market needs.
• Disseminate best practices and drive change management for local teams.
• Provide expert system support and coaching to APAC Retail Operations and other departments.
• Prepare and continuously improve monthly performance reports and KPI monitoring.

Skills

Excel

Numerical skills

Data management

Project management

Change management

Job description

Van Cleef & Arpels Asia Pacific is seeking a Regional Retail Operations professional to drive strategic projects, provide coaching, and deliver robust performance reporting across the region. The role focuses on implementing global initiatives while adapting to local market needs, ensuring data integrity and continuous improvement.

You will collaborate with multiple stakeholders across APAC, contribute to training programs, and support the rollout of new tools and processes to enhance efficiency