Regional Employee Benefits & Solutions Lead

UL Solutions中国; Hong Kong; Presencial; HKD 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

UL Solutions中国 is seeking a Regional Employee Benefits & Solutions Lead in Hong Kong to drive cross-border employee benefit strategies and ensure efficient, compliant administration across regions. You will own data exchange with external providers, support audits, and guide stakeholders on complex benefits issues.

You will collaborate with HR functions and regional leaders to enhance the employee experience, deliver on SLA commitments, and lead vendor relationships, health plan provisions, and

Formación

• University Degree in HR Administration, Business Administration or related discipline plus generally 5-7 years of Employee Benefits Regional Leadership or Employee Benefits Consulting experience.
• Demonstrated analytical and critical thinking skills.
• Basic knowledge of HR policies, procedures and processes.
• Excellent customer service and strong listening skills with an empathetic approach.
• Good interpersonal and communication skills and ability to work with diverse stakeholders.
• Ability to execute against SLA commitments.
• Basic knowledge of HRIS platforms (ServiceNow and Oracle HCM).

Responsabilidades

• Executes enterprise employee benefit strategies in collaboration with HR to drive adoption by the business.
• Collaborates with leaders to drive One HR Culture and retention strategies via benefit plan designs locally or regionally.
• Coaches regional leaders on complex benefit questions.
• Guides interpretation of benefit policies to ensure local adherence and risk mitigation.
• Oversees data provisioning to external benefit vendors in HIPAA-compliant manner.
• Manages vendor relationships including brokers and health plan providers.
• Supports development and execution of key benefits projects and related duties.

Conocimientos

Employee Benefits

Leadership

Stakeholder Management

HRIS

Educación

Bachelor degree in HR/Business

Herramientas

ServiceNow

Oracle HCM

Descripción del empleo

Regional Employee Benefits & Solutions Lead

Reports to Director, Benefits Americas, Global Benefits, the Regional Lead Employee Benefits is responsible for delivering employee benefit cross border solutions supporting the employee lifecycle with a strong focus on efficiency and sustained effectiveness. Takes ownership of stakeholder inquiries and resolves issues with the highest standards of employee centricity. Owner of employee data supplied to external providers. Oversees external provider management reporting requirements to support appropriate trends analyses, and to ensure accuracy of employee records management.

JOB RESPONSIBILITIES:

1. Executes enterprise employee benefit strategies in collaboration with relevant HR functions to help drive adoption by the Business. Provide both strategic and operational support for business changes. Identifies challenges and recommends solutions.

2. Collaborates with leaders to drive One HR Culture, Diversity & Inclusion, employee engagement and retention strategies locally via benefit plan designs. Partners with Site and/or Regional Leader and works collaboratively with colleagues to improve the employee experience locally and/or regionally.

3. Coaches and guides local and regional leaders and provides responsive approaches to complex or escalated employee benefit questions.

4. Provides guidance and interpretation of employee benefit policies, procedures and processes to ensure local adherence and identifies areas of risk. Supports audits, compliance and other employee benefits programs locally.

5. Oversees the process for providing external employee benefit vendors with data for eligibility, enrollment and other related data points in a HIPPA compliant way.

6. Facilitates and manages employee benefit vendor relationships including employee benefits broker, health plan providers and risk providers

7. Supports the development and execution of key employee benefits projects and performs other duties as directed.

Job Descriptions

Reports to Director, Benefits Americas, Global Benefits, the Regional Lead Employee Benefits is responsible for delivering employee benefit cross border solutions supporting the employee lifecycle with a strong focus on efficiency and sustained effectiveness. Takes ownership of stakeholder inquiries and resolves issues with the highest standards of employee centricity. Owner of employee data supplied to external providers. Oversees external provider management reporting requirements to support appropriate trends analyses, and to ensure accuracy of employee records management.

JOB RESPONSIBILITIES:

1. Executes enterprise employee benefit strategies in collaboration with relevant HR functions to help drive adoption by the Business. Provide both strategic and operational support for business changes. Identifies challenges and recommends solutions.

2. Collaborates with leaders to drive One HR Culture, Diversity & Inclusion, employee engagement and retention strategies locally via benefit plan designs. Partners with Site and/or Regional Leader and works collaboratively with colleagues to improve the employee experience locally and/or regionally.

3. Coaches and guides local and regional leaders and provides responsive approaches to complex or escalated employee benefit questions.

4. Provides guidance and interpretation of employee benefit policies, procedures and processes to ensure local adherence and identifies areas of risk. Supports audits, compliance and other employee benefits programs locally.

5. Oversees the process for providing external employee benefit vendors with data for eligibility, enrollment and other related data points in a HIPPA compliant way.

6. Facilitates and manages employee benefit vendor relationships including employee benefits broker, health plan providers and risk providers

7. Supports the development and execution of key employee benefits projects and performs other duties as directed.

Job Qualifications

1. University Degree in Human Resources Administration, Business Administration or a related discipline (or equivalent years of experience) plus generally 5-7 years of Employee Benefits Regional Leadership or Employee Benefits Consulting experience. Preferred 10 years of people management experience.

2. Demonstrated analytical and critical thinking skills.

3. Basic knowledge of HR and Organizational policies, procedures and processes.

4. Basic Knowledge of customer service principles, procedures, techniques, systems, and standards.

5. Excellent customer service and strong listening skills with an empathetic approach.

6. Good interpersonal and communication skills and the ability to work effectively with a wide range of constituencies.

7. Ability to successfully execute against established Service Level Agreements (SLAs).

8. Basic knowledge and working understanding of HRIS (ServiceNow and Oracle HCM) platforms. Ability to utilize multiple systems while handling customers/employees via phone, chat, email, etc.

Job Type

Recruitment Type：Experienced

Work Type：Full-Time

Job requirements

• Degree：Bachelor
• Work Experience：10Y