Regional Customer Sales Manager - Lark

TikTok; Hong Kong; On-site; HKD 420,000 - 520,000; Full time

Job summary

ByteDance's Lark GTM HK & MO Team promotes Lark's advanced products to the HK/MO market, crafting precise business strategies and cross-bound marketing to understand industry trends, convey Lark's concepts to enterprise customers, and drive collaboration across sectors.

In this role you will develop sales plans, pursue key customers, provide professional consulting and integrated solutions, coordinate with the product team to land customer-side solutions, and build replicable success cases and

Qualifications

• Bachelor's degree or above in a relevant field.
• Familiar with SaaS/collaboration/security/cloud computing/big data.
• Strong communication and coordination skills for high-level customer relationships.

Responsibilities

• Develop sales plans and customer strategies to meet targets.
• Build and manage key customers, understand needs, track and pursue opportunities.
• Provide professional consulting and integrated solutions to customers.
• Coordinate with product teams to land customer-side solutions.
• Create repeatable customer success cases and best practices for ongoing services.

Education

Bachelor's degree or above, relevant field

Job description

Responsibilities

The Lark GTM HK&MO Team is responsible for comprehensively promoting Lark's advanced products and services to the HK&MO market. By formulating precise business strategies and conducting cross-bound marketing, we deeply understand the trends and characteristics of different industries, convey Lark's concepts and values to enterprise customers in different industries and reach business cooperation, help customers strengthen the use depth and breadth, and ultimately make Lark the first choice of advanced enterprises in all industries and continuously contribute to the organizational upgrading of enterprises.

1. Develop sales plans and customer sales strategies based on goals, adjust timely according to market changes, and achieve sales targets set by the company.
2. Develop and follow up on key customers, understand customer needs, track, visit, and sign potential industry customers.
3. Provide professional consulting capabilities to customers and provide integrated solutions.
4. Be responsible for connecting customer needs, participate in in-depth communication with the product team, and ensure smooth landing of customer-side solutions.
5. Based on customer scenarios, produce replicable customer success cases and best practices, focus on successful customer delivery and ongoing services.

Qualifications

Minimum Qualifications

• Bachelor's degree or above, familiar with SaaS/collaboration/security/cloud computing/big data and other related information products.
• Familiar with industry trends, customer pain points, IT system and digital construction trends, digital transformation trends, management, organizational development, etc.
• Have experience in establishing high-level customer relationships, excellent internal and external communication and coordination skills.

Preferred Qualifications:

• Have a certain level of data sensitivity and industry analysis ability, able to independently produce industry analysis and strategic insights.
• Have strong logical thinking ability, able to independently produce industry solutions and deliver explanations.

About Lark

Lark is the next-generation collaborative tools that boost organizations' efficiency, creativity, and engagement by integrating Messenger, Docs, Calendar, Video calls, Emails, and more into one easy-to-use app.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.