Recruitment Support Specialist — Candidate Experience

JPC Texson Limited; Hong Kong; Vor Ort; HKD 179.000 - 201.000; Vollzeit

Benefits dieser Stelle

5-day work week

Annual leave 12 days

North Point location near MTR

Zusammenfassung

JPC Texson Limited in Hong Kong is seeking a Customer Service Assistant to support job seekers throughout recruitment. You will be the main point of contact, explain job details, coordinate interview logistics, and provide updates on applications.

Ideal candidate has at least 1 year in office settings, fluent in English, Cantonese and Mandarin, and proficient with Word and Excel. 5-day work week, North Point location near MTR, salary 16K-18K monthly.

Qualifikationen

• 1+ years of work experience in an office environment.
• Experience in customer service, sales support, recruitment or administrative work is highly preferred.
• Proficient in Microsoft Word and Excel.
• Proficient in English, Cantonese and Mandarin.

Aufgaben

• Contact job seekers to introduce suitable job opportunities and explain job details.
• Provide clear information on job duties, requirements, salary range, company background and interview arrangements.
• Answer candidate enquiries in a professional, friendly and helpful manner.
• Review candidates’ resumes and contact them to confirm or collect missing information.
• Update and maintain candidate records and CVs in the system.
• Arrange interviews, including sending invitations, meeting links and reminders.
• Conduct or co-conduct initial interviews with candidates to understand their background, job preferences and availability.
• Coordinate interview schedules between candidates and recruitment consultants.
• Follow up with candidates after interviews and provide updates on their application status.
• Conduct reference checks with candidates’ previous employers using standard templates.
• Record reference check findings clearly and professionally for consultants’ review.
• Provide general administrative support, including data entry, filing, documentation and other daily tasks.
• Perform other duties as assigned.

Kenntnisse

Customer service experience

Recruitment experience

Office environment

Ausbildung

Tertiary education or above

Tools

Microsoft Word

Microsoft Excel

Jobbeschreibung

JPC Texson Limited in Hong Kong is seeking a Customer Service Assistant to support job seekers throughout recruitment. You will be the main point of contact, explain job details, coordinate interview logistics, and provide updates on applications.

Ideal candidate has at least 1 year in office settings, fluent in English, Cantonese and Mandarin, and proficient with Word and Excel. 5-day work week, North Point location near MTR, salary 16K-18K monthly.