Recruitment Services Assistant — Customer Care & Admin

JPC Corporation; Hong Kong; On-site; HKD 167,000 - 234,000; Full time

Benefits offered by this job

5-day work week

Annual leave (12 days first year; 12+6

additional days second year)

North Point office

Job summary

JPC Recruiting Services, a Hong Kong based recruitment firm, is hiring for a customer service and administrative support role within our recruitment services team in North Point.

You will contact job seekers to introduce opportunities, arrange interviews, review resumes, maintain candidate records and provide timely updates throughout the recruitment process. Fluency in English, Cantonese and Mandarin is preferred, with a friendly, detail-oriented approach.

Qualifications

• Tertiary education or above in any discipline.
• At least 1 year of work experience in an office environment.
• Experience in customer service, sales support, recruitment or administrative work is highly preferred.
• Proficient in Microsoft Word and Excel.
• Proficient in English, Cantonese and Mandarin.

Responsibilities

• Contact job seekers to introduce suitable job opportunities and explain job details.
• Provide clear information on job duties, requirements, salary range, company background and interview arrangements.
• Answer candidate enquiries in a professional, friendly and helpful manner.
• Review candidates’ resumes and contact them to confirm or collect missing information.
• Update and maintain candidate records and CVs in the system.
• Arrange interviews, including sending invitations, meeting links and reminders.
• Conduct or co-conduct initial interviews with candidates to understand their background, job preferences and availability.
• Coordinate interview schedules between candidates and recruitment consultants.
• Follow up with candidates after interviews and provide updates on their application status.
• Conduct reference checks with candidates’ previous employers using standard templates.
• Record reference check findings clearly and professionally for consultants’ review.
• Provide general administrative support, including data entry, filing, documentation and other daily tasks.
• Perform other duties as assigned.

Skills

MS Word

MS Excel

English

Cantonese

Mandarin

Education

Tertiary education or above

Tools

MS Word

MS Excel

Job description

JPC Recruiting Services, a Hong Kong based recruitment firm, is hiring for a customer service and administrative support role within our recruitment services team in North Point.

You will contact job seekers to introduce opportunities, arrange interviews, review resumes, maintain candidate records and provide timely updates throughout the recruitment process. Fluency in English, Cantonese and Mandarin is preferred, with a friendly, detail-oriented approach.