Part-Time Client Service & Admin Assistant

Futu Holdings Limited; Hong Kong; On-site; HKD 83,000 - 165,000; Part time

Job summary

Futu Holdings Limited invites applications for an office support role in Hong Kong. The successful candidate will assist with account document reviews for new and existing clients, perform daily data entry and filing, and conduct renewal calls to clients.

The role requires a pleasant, professional demeanor to greet guests and support ad-hoc projects. Ideal applicants are independent, customer-focused with strong analytical and communication skills, proficient in Excel, Word, and Chinese word

Qualifications

• Pleasant and friendly personality with professional phone manner.
• Independent, customer-focused with strong analytical and communication skills.
• Proficient in PC applications including Excel, Word and Chinese word processing.
• Good command of English, Cantonese and conversational Mandarin.

Responsibilities

• Review account documents for new and existing accounts; provide admin support.
• Daily data entry and document filing.
• Make calls to existing clients for service renewals.
• Greet guests professionally; support ad-hoc projects.

Skills

Communication skills

Analytical thinking

Customer focus

Independent worker

Phone etiquette

English & Cantonese fluency

Mandarin (conversational)

MS Office proficiency

Work under pressure

Tools

Excel

Word

Chinese Word Processing

Job description

Futu Holdings Limited invites applications for an office support role in Hong Kong. The successful candidate will assist with account document reviews for new and existing clients, perform daily data entry and filing, and conduct renewal calls to clients.

The role requires a pleasant, professional demeanor to greet guests and support ad-hoc projects. Ideal applicants are independent, customer-focused with strong analytical and communication skills, proficient in Excel, Word, and Chinese word