Recreation Team Lead: Guest Services & Activities

Hyatt Regency; Hong Kong; In loco; HKD 180.000 - 240.000; Tempo pieno

Descrizione del lavoro

Hyatt Regency Hong Kong Sha Tin is seeking a Team Leader / Guest Services Officer - Recreation to oversee daily operation of the hotel's recreation facilities, including the Fitness Centre and pickleball court. You will ensure safety, deliver exceptional service, and support smooth leisure operations.

The role requires strong customer service and communication skills, with at least 1 year of relevant hospitality experience. A First Aid certificate is preferred.

Competenze

• Diploma or higher in Hospitality/ Tourism or related field.
• Strong customer service and communication skills.
• Minimum 1 year experience in hotel, clubhouse or recreation facility.
• Knowledge of pickleball is advantageous.
• First Aid certificate preferred (St. John Ambulance/ HK Red Cross/ Auxiliary Medical Service).

Mansioni

• Assist in daily operation of the recreation facilities.
• Maintain facility standards and safety.
• Handle guest enquiries and coordinate recreational activities.
• Deliver exceptional service and support smooth leisure operations.

Formazione

Diploma in Hospitality Management

Descrizione del lavoro

Hyatt Regency Hong Kong Sha Tin is seeking a Team Leader / Guest Services Officer - Recreation to oversee daily operation of the hotel's recreation facilities, including the Fitness Centre and pickleball court. You will ensure safety, deliver exceptional service, and support smooth leisure operations.

The role requires strong customer service and communication skills, with at least 1 year of relevant hospitality experience. A First Aid certificate is preferred.